You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Job Description: 

This position is responsible for consumer product-line strategy development and partnership management, such as
implementing marketing programs, negotiating both with the internal and external stakeholders for loyalty engagement, spend stimulation, and card member retention.  The responsibility will also include product enhancement and new product development to explore the business
opportunities in new segments. The incumbent is required to understand the product value, financials, and customer satisfaction through end to end
process, working closely with various cross functional teams.

Job responsibilities are: 

Develop marketing plans and programs and/or enhance the products, analyze customer needs, competitive activities and market environment to provide the superior value as competitive in the market place. Negotiate with external business partners to develop/improve existing product value propositions for the best-in-class
products. Work closely with card acquisition team on products acquisition. Provide marketing supports to acquisition programs
such as acquisition offers and sales manual. Collaborate well with the internal stakeholders such as the call centers, technology, merchant partnership teams, to
ensure the superior customer experiences at all customer contact points from end-to-end process aiming the high
customer satisfaction. Track and monitor marketing investment, other financials, and the products profitability, working with Finance, Risk
management, and procurement teams.

Qualifications: 

Excellent B to B negotiation/relationship management skills including partnership management Solid marketing skills and understanding of Japan market and customers Strong track record of driving result, ability to execute multiple initiatives under tight schedule Analytical skills and data driven, but also with the creative thinking Innovative and flexible approach to resolve unexpected problems Excellent team player – build consensus and bring focus in a cross functional environment Writing, reading and speaking in Japanese are mandatory Good communication skill in both English and Japanese 

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.