Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description
 

At Sprinklr, we foster an environment of continuous growth and collaboration. The Analyst Relations and Market Intelligence (AR/MI) team plays an integral role in shaping how analysts and industry leaders view Sprinklr's solutions. This team is essential in establishing our market positioning, enabling our sales teams, and supporting strategic growth initiatives.

 

Position Overview:

 

The AR/MI team is expanding to meet the rising demand for analyst evaluations and to streamline critical initiatives. We’re seeking a detail-oriented, proactive **Analyst Relations/Market Intelligence Coordinator** (P2/P3 level) to join our team and support our strategic efforts. This role is ideal for someone with an interest in market intelligence, project management, and relationship building, who is eager to gain hands-on experience in analyst relations at a rapidly growing tech company.

 

Key Responsibilities:

 

Analyst Engagement Coordination: Plan and manage proactive engagements with over 80 industry analysts, including scheduling inquiries, briefings, and in-person meetings. This will include managing all follow-up actions to ensure smooth and efficient communication.

 

Newsletter Publication: Oversee the monthly production and distribution of the “Analyze This” and “Play Bigger” newsletters, which serve as critical resources for Sprinklr's sales and marketing teams.

 

Project Management for Analyst Summit: Act as the project coordinator for Source25, our annual Analyst Summit, to ensure seamless planning and execution.

 

Quarterly Analyst Town Hall Organization: Organize the quarterly Analyst Relations town hall (SQuAD) to foster engagement and alignment with key stakeholders.

 

RFI Management and Historical Data Maintenance: Manage and track Requests for Information (RFIs) and maintain historical data related to analyst interactions and engagements.

 

What We’re Looking For:

 

Strong organizational skills and the ability to handle multiple projects simultaneously.Excellent written and verbal communication skills.A self-starter with an interest in market intelligence, business strategy, or analyst relations.Experience with project management tools and techniques is a plus.Exceptional business technology applications proficiency (Powerpoint, Excel, Outlook, OneDrive, Teams, etc)

 

Joining the AR/MI team as an Analyst Relations/Market Intelligence Coordinator at Sprinklr offers a unique opportunity to gain hands-on experience in an exciting field, contributing directly to Sprinklr's growth and success in the industry. If you're looking to begin or advance your career in a dynamic, forward-thinking environment, we’d love to hear from you!

 

 

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Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

Compensation Range

$83.000 - $110.000 - $138.000

The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role.  Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s  discretionary bonus plan, commission plan and/or equity plan, depending on role.

US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection.  The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.