_When applicable, Bombardier promotes flexible and hybrid work policies._ **Why join us?** At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together. Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise. **Bombardier’s Benefits Program** With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following: + Insurance plans ( _Dental, medical, life insurance, disability, and more)_ + Competitive base salary + Retirement savings plan + Employee Assistance Program + Tele Health Program **What are your contributions to the team?** The Global Completions Program Management Office (PMO) is seeking a highly motivated and results driven programs analyst to join its team. In this role, you will be responsible to drive a portfolio of strategic business-critical projects to successful completion. The selected individual will lead a cross-functional team, including external suppliers, and oversee all aspects of the execution of their projects. + Articulate the goals and objectives of the program, and how it will impact the business; + Own the development and management of the strategies, schedules and budget of your project portfolio; + Establish and track metrics to monitor performance and progress, prepare status reports and modify schedules and plans as required; + Provide day-to-day leadership to cross-functional teams; + Present project schedules, business cases and updates at regular reviews with senior management; + Identify key project risk items, with corresponding risk mitigation or reduction strategies; + Escalate to the appropriate level of management as needed; + Establish and maintain relationships with internal and external stakeholders. **How to thrive in this role?** + You hold a bachelor’s degree in Engineering (preferred) or Business; + You have a technical or manufacturing background in aerospace (considered an asset); + You have more than five (5) years of relevant experience; + You possess initiative, are results driven, and have the desire to make decisions; + You have strong project management experience, team leadership skills as well solid analytical, planning, and problem-solving abilities; + You possess superior communication skills (written & spoken) and the ability to influence at different levels of the organization; + You can work under pressure and tight deadlines, and still deliver on commitments; + You have working knowledge of Microsoft Office (Word, Excel, PowerPoint and Project). Please note: You don’t need all the skills, knowledge, and experience listed for this position! We’re not looking for the perfect candidate, we’re looking for great talent and resourcefulness. Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply. **Job** Analyst Senior, Program, Customer Requests **Primary Location** Administrative Centre (CA) **Organization** Aerospace Canada **Shift** **Employee Status** Regular **Requisition** 5737 Analyst Senior, Program, Customer Requests