**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** This job is within the American Airlines Credit Union. The role is responsible for providing operational support for the Credit Union's Information Security Department. **What you'll do** + Audit and monitor production system logs for unauthorized transactions and intrusions + Assist in performing security risk assessments and disaster recovery/business continuity planning + Assist in the development, implementation, and ongoing administration of the company's information security policies, procedures, guidelines and related documentation + Provide analysis and recommendations for information security configuration to IT Project Managers + Perform administrative functions to complete required tasks including recording issues into tracking system, checking voicemail/email, and documenting processes and issues + Promote security awareness programs within the company (i.e., phishing and employee engagement in the program) + Provide detailed verbal and written communication to management and peers + Lead projects to install new security applications and technologies + Ensure optimal use of vulnerability detection, anti-virus, malware, protection, and anomaly reporting software + Collaborate and maintain relationships with various departments across the organization + Manage end-user permissions, ensuring least privilege policies are followed + Provide elevated level support for the Technology Service Desk + Work tickets in the servicing queue, routing them to the appropriate team for follow-up, if necessary + Maintain knowledge with emerging technologies and advancements within Information Security + The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act. **Senior Analyst additional responsibilites** : + Identify emerging threats and oversee threat hunting, including phishing detection and response + Lead ongoing threat and vulnerability assessments and testing of information security controls + Identify and assess security risks and vulnerabilities, and develop migration strategies + Identify, evaluate and define new system security requirements and lead information security reviews + Design computer security architecture and develop detailed cybersecurity designs + Prepare and document standard operating procedures and protocols **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + Bachelor's degree in computer science, management information systems or related field, or two years of equivalent progressive experience **Preferred Qualifications- Education & Prior Job Experience** + ​​Bachelor's degree in Business or an IT discipline from an accredited University, plus three or more years of information security experience + Industry certification such as; CISSP, MCITP, CISA, MCSE, or GIAC + Experience with networking and communication techniques including WANs, LANs, Internet, Intranets, and protocols such as TCP, UDP, and IPSEC + Security experience with networking technologies including, but not limited to: routers, switches and firewalls + Experience as a subject matter expert in at least two technology-related disciplines; intrusion detection, antivirus, data loss protection, access controls, perimeter security, internet filtering, LDAP systems, Active Directory, Exchange, MS SQL, etc. **Skills, Licenses & Certifications** + Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software + Ability to create and analyze system logs and network traffic captures from a security perspective; including anomalous traffic, intrusions, elimination of false positives, and recommendations for event tuning, using appropriate tools + Knowledge of industry best practices including ISO 17799/13335, NIST, COBIT, SANS, etc. + Knowledge in developing, implementing and communicating security policies, standards, guidelines and procedures + Ability to demonstrate excellent communications skills, both oral and written, with a variety of end users possessing a range of technological skills + Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team + Ability to manage competing priorities and meet deadlines + Ability to be on-call 24/7 and willingness to work flexible shifts + Ability to travel as required + Ability to triage customer requests, apply playbook driven solutions, initiate potential incident investigations + Ability to follow process documentation + Ability to demonstrate information security concepts + Ability to maintain satisfactory performance and attendance + Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.