**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** This job is within the American Airlines Federal Credit Union. The role is responsible for supporting efforts to identify and align key operational metrics for focus across the organization. It will assist with leveraging data, industry trends and project initiatives to identify and move forward opportunities and recommendations for product growth. Efforts will be a mix of team-driven and collaborative across departments to heighten organizational awareness, evaluate product performance and drive growth. **What you'll do** + Develop and coordinate efforts for scorecards of key products + Develop, evaluate and communicate product and service line P&L analysis where warranted + Perform performance analysis for Credit Union products and services and shares observations + Design and maintain custom reports using various systems and industry data to analyze and identify trends and performance + Actively collaborate and/or drives special projects to assess product performance and pursue growth opportunities + Prepare reports for senior management and Credit Union’s Board of Directors + Perform other duties, as assigned + The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act. **All you'll need for success** **Minimum Qualifications - Education & Prior Job Experience** + High school diploma or GED **Preferred Qualifications - Education & Prior Job Experience** + Bachelor’s Degree in Business, Finance, Accounting or equivalent experience + Multiple years of data analysis experience strongly preferred **Skills, Licenses & Certifications** + Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software + Knowledge of the Credit Union’s systems and SQL preferred + Knowledge and experience offering, evaluating and designing financial institution products and services + Experience reviewing and analyzing product and channel delivery is a plus + Ability to be self-directed and comfortable with accepting ownership, responsibility and accountability of functional obligations + Ability to exercise creative problem solving skills + Ability to perform in a fast-paced environment, handle multiple tasks and function as an integral part of a team + Ability to interact professionally with all levels of management and staff + Ability to self-motivate with strong organizational and analytical skills and capacity for attention to detail + Ability to effectively communicate, both verbally and written + Ability to work independently and with minimal supervision + Ability to maintain satisfactory performance and attendance + Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. **Feel free to be yourself at American** From the team members we hire to the customers we serve; inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.