Company :HM Health SolutionsJob Description : 

JOB SUMMARY

This job is responsible for being the product manager and customer experience lead for a portfolio of analytic products.  The incumbent will be accountable for driving business value by prioritizing the analytic backlog, breaking down large analytic efforts into a manageable work plan, and translating complex analytics into simple, actionable recommendations for the business.

ESSENTIAL RESPONSIBILITIES

Helps define the strategy and roadmap for each productManage the analytic backlog, both within each product and across all productsDesign a customer experience strategy with success metrics tailored to each customer personaServe as the primary advocate for the customer within the analytics teamTranslate business needs into a prioritized list of requirements for analystsEmpower analysts to do their best work by clearly articulating priorities on an ongoing basisOptimize analytics adoption and usage to maximize customer valueOther duties as assigned or requested.

EDUCATION

Required

Bachelor's Degree in Computer Science, Information Science, Mathematics/Statistics, Economics, Industrial Engineering/Operations Research or related field

Substitutions

6 years relevant, progressive experience in lieu of degree

Preferred

Master's Degree in Computer Science, Information Science, Mathematics/Statistics, Economics, Industrial Engineering/Operations Research or related field

EXPERIENCE

Required

5 years in Data analytics

To Include:

3 years in a business facing or consultative analytics role1 year with data science and advanced analytics

Preferred

1 year deploying advanced analytic models in a business setting

LICENSES or CERTIFICATIONS

Required

None

Preferred

None

SKILLS

Written & oral presentation skillsAnalysis of business problems & needsInterpretation of quantitative model resultsCollaborative problem solvingAnalytical reasoning/thinkingExperience with data and feature selectionExperience with data visualization and dashboard tools

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Rarely

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required 

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

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