Andaz Host
Hyatt
Duties and responsibilities related to the Andaz Host role:
Be a primary point of contact for guests, anticipating their needs and going above and beyond to create memorable experiencesAssist guests throughout their journey, from pre-arrival to post-departureProvide information on facilities, programs, and services, including attending to VIP guestsCollaborate with other teams to maximize guest satisfactionCoordinate special requests and tailor services to create unique experiences for guestsDuties and responsibilities related to the Andaz Host role:
Be a primary point of contact for guests, anticipating their needs and going above and beyond to create memorable experiencesAssist guests throughout their journey, from pre-arrival to post-departureProvide information on facilities, programs, and services, including attending to VIP guestsCollaborate with other teams to maximize guest satisfactionCoordinate special requests and tailor services to create unique experiences for guestsIdeally with a relevant degree or diploma in Hospitality or Tourism managementMinimum 2 years work experience in hotel operationsGood customer service, communications and interpersonal skills are a mustIdeally with a relevant degree or diploma in Hospitality or Tourism managementMinimum 2 years work experience in hotel operationsGood customer service, communications and interpersonal skills are a must
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