Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Hawks Cay Resort, an iconic destination resort in the Florida Keys, reopened in August 2018 following a $50 million renovation. A recipient of the prestigious AAA Four Diamond Award and a member of the Preferred Hotel Group Lifestyle Collection, this 60-acre, tropical destination boasts 177 guestrooms and 250 two • and three-bedroom villas, a full-service marina, six restaurants, saltwater lagoon, five swimming pools, kid and teen clubs and spa. Overview Overview As a Food and Beverage Supervisor in this in-door Marina side fast pace seafood outlet, you would be responsible for assisting in the day-to-day management of Angler and Ale outlet. Specifically, this includes, but is not limited to, the following duties: Supervise service according to forecasting and staffing guidelines. Knowledgeable of the Hotels emergency procedures and the responsibilities that are to be followed. Maintain a thorough working knowledge of Micros register system, including reporting, procedures and paperwork. Use best judgment in handling any opportunities. Ensure that all side work is completed to standard. Maintain the cleanliness & organization of all areas of the department as per the health department regulations. Approach all encounters with guests and employees in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. Scheduling & enforcement of Associates’ shifts and breaks based on the forecasts & occupancy. Reading of menus and BEO’s to determine what is required operationally. Have a thorough understanding of all F&B staff positions & work in said positions if necessary. Work closely with all staff members train, coach & discipline as needed. Responsible for daily & weekly reporting to the F&B management team. Ensuring that proper kitchen protocols and SOP’s are being followed. Overseeing the day time opening or night time closing procedures & reporting. Checking inventories daily & participating in monthly inventory procedure. Comply with all company standards and policies, as established in the employee handbook. Other duties as required. Qualifications Qualifications At least two (2) years of restaurant/banquet experience Prior supervisory/leadership experience, preferred Hotel experience, preferred Proficient in Microsoft Office and POS system with prior experience with Micros a plus Serve Safe Certification TIPS Certification Desire to grow career in hospitality Flexible / adaptable with flexible scheduling working nights, weekends and holidays Ability to lift more than 50lbs consistently Ability to lead, inspire, and motivate a team with positivity and high energy Ability to deal with problems involving several concrete variables in standardized situations.