Animal Care Supervisor - Field Salary

$27.21 - $43.43 Hourly

Location

Fort Lauderdale 33312, FL

Job Type

Full-Time

Job Number

1413456

Department

RED ACD Field Svc

Opening Date

02/18/2025

Closing Date

3/11/2025 5:00 PM Eastern

Veterans' Preference Notice

Under Section 295.07, Florida Statutes, certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment with Broward County and are encouraged to apply for the positions being filled.

Description Benefits Questions REQUIREMENTS AND PREFERENCES

Broward County is not accepting attachments for this recruitment, including resumes or similar supporting documentation. Please ensure you complete the application in its entirety and include all information you want considered.

The Broward County Board of County Commissioners is seeking qualified candidates for Animal Care Supervisor - Field to support the Animal Care Division.

*This position will require working weekends.

General Description
Performs supervisory work in the field of animal care and regulation and in the operation of kennel facilities.
Works under general supervision, independently developing work methods and sequences.
Minimum Education and Experience RequirementsRequires two (2) years in the professional care and control of animals in the field, a kennel or shelter facility and one (1) additional year of supervisory or leader worker experience.
Special Certifications and Licenses
Must possess a valid Florida driver's license at time of appointment, and must obtain and maintain the authority to drive on County business.
Applicants must also have the following professional trainings/certifications from Florida Animal Protection and Advocacy Association (FAPAA) or National Animal Care & Control Association (NACA) or be able to obtain them within 6 months of hire if certified in a different state: 
                -Animal Control Officer Certification
                -Euthanasia Certification
PreferencesAnimal Cruelty Investigator Certification
One year's experience working with Chameleon
Chemical Immobilization Certification

DUTIES AND RESPONSIBILITIES

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

-Supervises and coordinates enforcement section activities of animal care operations which may include; coordination with admissions, clinic, customer service, and alternative placement. 
-Coordinates special assignments for subordinates such as Dangerous Dog Investigations, Bite Investigations, etc. 
-Coordinates training programs and training schedules for subordinates.
-Monitors and audits field call responses by Animal Care Specialists - Field for quality assurance, consistency, and training opportunities.  
-Supervises and coordinates bite reporting, specimen preparation and testing, Dangerous Dog appeal hearings, etc.
-Supervises and coordinates activities of the bite reporting customer service representative and all functions of that office.  
-Coordinates large scale animal cases for intake due to confiscation and/or resolution of animal welfare issues.  Including incumbent providing field response supervision and coordination as necessary.  
-Reviews subordinate work for procedural or administrative errors. Ensures accuracy of records entered. Coaches, mentors and initiates disciplinary action as required for subordinate staff. Creates schedules and prepares performance evaluations for subordinates.
-Explains policies and procedures to staff and public. Develops, recommends, and writes standard operating and internal procedures; helps to improve current policies and procedures; develops, recommends, and implements approved animal programs according to established best practices.
-Participates in activities to implement and monitor required agency emergency support functions; reports to assigned facility and staging areas for pre- and post-emergency operations coverage.
-Serves as Division liaison with Broward County agencies, various support agencies and local law enforcement; represents the section at community events relating to animal issues and conducts meetings and workshops with animal welfare groups and interested citizens.
-Monitors animal health and welfare; reviews animal's behavior to determine disposition; recommends animals for adoption, transfer or euthanasia; monitors the animals' health and living standards.
-Performs related work as assigned.

WORK ENVIRONMENT

Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment or tools within moderate tolerances or limits of accuracy (depending on area of assignment).

Unavoidable Hazards (Work Environment)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to animals/wildlife.

SPECIAL INFORMATION

CompetenciesManages ComplexityMakes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Quickly determines the most critical data and focuses analysis there; recognizes even subtle symptoms that indicate problems; probes deeply for root causes; uses systematic problem-solving methods. Well.
Decision QualityMakes good and timely decisions that keep the organization moving forward. Ensures that people internalize policies and standards and accept full responsibility for their decisions. Confidently makes choices in the best interests of the organization, deals constructively with resistance.
Action OrientedTakes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Takes immediate, decisive, independent action to resolve issues or problems. Persists as needed. Quickly and consistently identifies and pursues beneficial new opportunities.
Optimizes Work ProcessesKnows the most effective and efficient processes to get things done, with a focus on continuous improvement. Uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.
Ensures AccountabilityHolds self and others accountable to meet commitments. Measures and tracks team's and own performance, and helps the team learn from success, failure, and feedback. Adheres to, and enforces, goals, policies, and procedures.
Drives ResultsConsistently achieves results, even under tough circumstances. Emphasizes the importance of results; encourages a sense of urgency in others; challenges poor outcomes or unproductive behaviors. Provides assistance or encouragement to help others over obstacles.
Communicates EffectivelyDevelops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Disseminates knowledge, insights, and updates in a polished, precise, and compelling manner. Demonstrates a deep interest in others' comments. Creates rich documents and reports.
Situational AdaptabilityAdapts approach and demeanor in real time to match the shifting demands of different situations. Swiftly and easily adapts approach to a wide array of different or changing situations. Is inquisitive about evolving situations; identifies how to adapt early.
County Core ValuesAll Broward County employees strive to demonstrate the County's four core behavioral competencies.Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.Customer focus: Building strong customer relationships and delivering customer-centric solutions.Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.
Emergency Management ResponsibilitiesNote: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Broward is a dynamic county that offers an exciting, stable career with incredible employee benefits such as 11 annual holidays, accrued annual/vacation and sick leave, FRS retirement, $50,000 of free life insurance, training and development, and participation eligibility in a deferred compensation (457) plan with a match up to $2,600. In addition, Broward County offers 2 health plans, a High Deductible Health Plan (HDHP) with a County-funded Health Savings Account (HSA), and a Consumer Driven Health plan (CDH), Dental insurance, Vision insurance and Section 125 Flexible spending accounts for Medical Expenses and Dependent Care. Part-time 20+ benefit eligible employees receive the benefits described above at a reduced amount. Additional information about Broward County Benefits.

01 Do you have (2) years in the professional care and control of animals in the field, a kennel or shelter facility and one (1) additional year of supervisory or lead worker experience? Yes No 02 What knowledge and experience do you have regarding the field operations and oversight at an open admissions municipal shelter? 03 Animal Care is open year-round, 7 days a week. Are you willing to work on weekends, holidays, and disaster response activations? Yes No 04 This position is responsible for ensuring staff compliance with applicable Standard Operating Procedures (SOP), developing and maintaining those SOPs, and training staff in those SOPs. What experience have you had in establishing policies and procedures for an operation? 05 This position is responsible for ensuring that staff properly interpret and enforce county ordinances related to animals. What experience have you had in interpreting and enforcing county ordinances related to animals? 06 What is your understanding of euthanasia decision making in open-admissions municipal shelters? Are you able to perform humane euthanasia as needed? 07 What is your experience supervising staff? Please include the length of time you have served in a supervisory role and the number of staff supervised. 08 This position requires communications with various levels of staffing from senior leadership to entry-level employees. Please describe your leadership and communication styles, and how you would approach interactions with either group. 09 Can you share an example where you needed to build a working relationship with a peer or reporting staff who had a very different background, personality or perspective from yours? How did you approach it and what did you learn from the experience? 10 In a high-stress environment like an animal shelter, negativity can sometimes impact team morale. How do you approach maintaining a supportive and positive work atmosphere, both for yourself and your team? 11 What is your level of experience with Microsoft Office Suite, including Outlook, Excel, and Word, and Chameleon shelter software (Beginner, Intermediate or Expert User)?

Required Question

Employer Broward County Address 115 S. Andrews Ave.

Fort Lauderdale, Florida, 33301-4800 Phone (954) 831-4000
Website http://www.broward.org/careers REQUIREMENTS AND PREFERENCES

Broward County is not accepting attachments for this recruitment, including resumes or similar supporting documentation. Please ensure you complete the application in its entirety and include all information you want considered.

The Broward County Board of County Commissioners is seeking qualified candidates for Animal Care Supervisor - Field to support the Animal Care Division.

*This position will require working weekends.

General Description
Performs supervisory work in the field of animal care and regulation and in the operation of kennel facilities.
Works under general supervision, independently developing work methods and sequences.
Minimum Education and Experience RequirementsRequires two (2) years in the professional care and control of animals in the field, a kennel or shelter facility and one (1) additional year of supervisory or leader worker experience.
Special Certifications and Licenses
Must possess a valid Florida driver's license at time of appointment, and must obtain and maintain the authority to drive on County business.
Applicants must also have the following professional trainings/certifications from Florida Animal Protection and Advocacy Association (FAPAA) or National Animal Care & Control Association (NACA) or be able to obtain them within 6 months of hire if certified in a different state: 
                -Animal Control Officer Certification
                -Euthanasia Certification
PreferencesAnimal Cruelty Investigator Certification
One year's experience working with Chameleon
Chemical Immobilization Certification

DUTIES AND RESPONSIBILITIES

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

-Supervises and coordinates enforcement section activities of animal care operations which may include; coordination with admissions, clinic, customer service, and alternative placement. 
-Coordinates special assignments for subordinates such as Dangerous Dog Investigations, Bite Investigations, etc. 
-Coordinates training programs and training schedules for subordinates.
-Monitors and audits field call responses by Animal Care Specialists - Field for quality assurance, consistency, and training opportunities.  
-Supervises and coordinates bite reporting, specimen preparation and testing, Dangerous Dog appeal hearings, etc.
-Supervises and coordinates activities of the bite reporting customer service representative and all functions of that office.  
-Coordinates large scale animal cases for intake due to confiscation and/or resolution of animal welfare issues.  Including incumbent providing field response supervision and coordination as necessary.  
-Reviews subordinate work for procedural or administrative errors. Ensures accuracy of records entered. Coaches, mentors and initiates disciplinary action as required for subordinate staff. Creates schedules and prepares performance evaluations for subordinates.
-Explains policies and procedures to staff and public. Develops, recommends, and writes standard operating and internal procedures; helps to improve current policies and procedures; develops, recommends, and implements approved animal programs according to established best practices.
-Participates in activities to implement and monitor required agency emergency support functions; reports to assigned facility and staging areas for pre- and post-emergency operations coverage.
-Serves as Division liaison with Broward County agencies, various support agencies and local law enforcement; represents the section at community events relating to animal issues and conducts meetings and workshops with animal welfare groups and interested citizens.
-Monitors animal health and welfare; reviews animal's behavior to determine disposition; recommends animals for adoption, transfer or euthanasia; monitors the animals' health and living standards.
-Performs related work as assigned.

WORK ENVIRONMENT

Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment or tools within moderate tolerances or limits of accuracy (depending on area of assignment).

Unavoidable Hazards (Work Environment)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to animals/wildlife.

SPECIAL INFORMATION

CompetenciesManages ComplexityMakes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Quickly determines the most critical data and focuses analysis there; recognizes even subtle symptoms that indicate problems; probes deeply for root causes; uses systematic problem-solving methods. Well.
Decision QualityMakes good and timely decisions that keep the organization moving forward. Ensures that people internalize policies and standards and accept full responsibility for their decisions. Confidently makes choices in the best interests of the organization, deals constructively with resistance.
Action OrientedTakes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Takes immediate, decisive, independent action to resolve issues or problems. Persists as needed. Quickly and consistently identifies and pursues beneficial new opportunities.
Optimizes Work ProcessesKnows the most effective and efficient processes to get things done, with a focus on continuous improvement. Uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.
Ensures AccountabilityHolds self and others accountable to meet commitments. Measures and tracks team's and own performance, and helps the team learn from success, failure, and feedback. Adheres to, and enforces, goals, policies, and procedures.
Drives ResultsConsistently achieves results, even under tough circumstances. Emphasizes the importance of results; encourages a sense of urgency in others; challenges poor outcomes or unproductive behaviors. Provides assistance or encouragement to help others over obstacles.
Communicates EffectivelyDevelops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Disseminates knowledge, insights, and updates in a polished, precise, and compelling manner. Demonstrates a deep interest in others' comments. Creates rich documents and reports.
Situational AdaptabilityAdapts approach and demeanor in real time to match the shifting demands of different situations. Swiftly and easily adapts approach to a wide array of different or changing situations. Is inquisitive about evolving situations; identifies how to adapt early.
County Core ValuesAll Broward County employees strive to demonstrate the County's four core behavioral competencies.Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.Customer focus: Building strong customer relationships and delivering customer-centric solutions.Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.
Emergency Management ResponsibilitiesNote: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Broward is a dynamic county that offers an exciting, stable career with incredible employee benefits such as 11 annual holidays, accrued annual/vacation and sick leave, FRS retirement, $50,000 of free life insurance, training and development, and participation eligibility in a deferred compensation (457) plan with a match up to $2,600. In addition, Broward County offers 2 health plans, a High Deductible Health Plan (HDHP) with a County-funded Health Savings Account (HSA), and a Consumer Driven Health plan (CDH), Dental insurance, Vision insurance and Section 125 Flexible spending accounts for Medical Expenses and Dependent Care. Part-time 20+ benefit eligible employees receive the benefits described above at a reduced amount. Additional information about Broward County Benefits.

01 Do you have (2) years in the professional care and control of animals in the field, a kennel or shelter facility and one (1) additional year of supervisory or lead worker experience? Yes No 02 What knowledge and experience do you have regarding the field operations and oversight at an open admissions municipal shelter? 03 Animal Care is open year-round, 7 days a week. Are you willing to work on weekends, holidays, and disaster response activations? Yes No 04 This position is responsible for ensuring staff compliance with applicable Standard Operating Procedures (SOP), developing and maintaining those SOPs, and training staff in those SOPs. What experience have you had in establishing policies and procedures for an operation? 05 This position is responsible for ensuring that staff properly interpret and enforce county ordinances related to animals. What experience have you had in interpreting and enforcing county ordinances related to animals? 06 What is your understanding of euthanasia decision making in open-admissions municipal shelters? Are you able to perform humane euthanasia as needed? 07 What is your experience supervising staff? Please include the length of time you have served in a supervisory role and the number of staff supervised. 08 This position requires communications with various levels of staffing from senior leadership to entry-level employees. Please describe your leadership and communication styles, and how you would approach interactions with either group. 09 Can you share an example where you needed to build a working relationship with a peer or reporting staff who had a very different background, personality or perspective from yours? How did you approach it and what did you learn from the experience? 10 In a high-stress environment like an animal shelter, negativity can sometimes impact team morale. How do you approach maintaining a supportive and positive work atmosphere, both for yourself and your team? 11 What is your level of experience with Microsoft Office Suite, including Outlook, Excel, and Word, and Chameleon shelter software (Beginner, Intermediate or Expert User)?

Required Question

Employer Broward County Address 115 S. Andrews Ave.

Fort Lauderdale, Florida, 33301-4800 Phone (954) 831-4000
Website http://www.broward.org/careers