Job Overview: The Caseworker provides assistance to victims and survivors of human trafficking; developing case plans to match individual needs utilizing a range of financial, medical, social, vocational, and other services and resources based on client eligibility. The Caseworker also participates, as required, in program planning and service development through committees, task forces, and work groups. The Caseworker operates under moderate supervision with latitude for the use of independent judgment and initiative.
Major Responsibilities:Responsibilities include, but are not limited to: • Providing individualized orientation, support, referral, and advocacy services by assessing and evaluating client’s distinct needs.• Working alongside clients to develop reasonable self-sufficiency plans and timelines for each client and managing client expectation during the service period.• Ensuring that clients are provided the tools they need to meet their established goals and objectives.• Providing intake, assessment, and pre-employment/job readiness orientation to clients eligible for employment services.• Responding to emergency calls in a timely and effective manger on a periodic basis.• Assessing and monitoring client progress to ensure goals are being attained, designated resources are being maximized, and modifying initial plans as required. • Ensuring compliance with all case file management and reporting requirements.• Participating in relevant partner meetings and engaging various stakeholders to identify community resources.• Other duties as assigned.
Job Requirements:Education: Bachelor’s degree with an emphasis in Social Work or an equivalent field of study is preferred.
Work Experience:• Relevant professional experience in social services, humanitarian relief, public service, or other not-for-profit environment; minimum of 2-3 years’ experience strongly preferred.
Demonstrated Skills & Competencies:• Demonstrated success working and communicating effectively in a multi-cultural environment.• Proven ability to contribute both independently and as a key team member.• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.• Fluent in English, both spoken and written, bilingual ability in Creole and/or Spanish is desired.• Proficient in Microsoft Office applications (Word, Excel, Outlook).• Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area (home visits, agency visits, service provider visits, etc.).• Individuals with lived experiences of human trafficking are encouraged to apply.
Working Environment: • A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.• May require occasional weekend and/or evening work.
Compensation:Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.#LI-HYBRID