Client Management Apprentice Programme Start Date: September 2025 Application closing date: 6th January 2025 Better Decisions Begin with You Aon shapes decisions for the better to protect and enrich the lives of people around the world. When you join us, you’ll become empowered to make the same impact, as you explore ways of becoming a more relevant, connected and valued professional. Wealth Solutions: Client Management Apprentice Hundreds of UK employers, from FTSE 100 companies to smaller firms, turn to our Retirement and Investment Business for advice in many areas of running a pension scheme – making theirs more effective, reviewing fund managers, communicating benefit changes, or reducing costs. Everything we do at Aon is built around delivering great client service and value. Your role will be no different. You’ll provide vital support to senior team members in their client management activities, ensuring employers pension schemes are run efficiently and professionally. As a Client Management Apprentice, you can make an immediate impact by demonstrating a real passion for customer service and develop the skills needed to become a valued advisor to our clients. What your day could look like: Supporting the delivery of client plans and project management Assisting in day-to-day retirement services, including drafting reports and newsletters for trustees Attending and planning face-to-face client meetings or conference calls, taking minutes, and managing the follow up actions Playing an active part in delivering client satisfaction, retention and profitability Carrying out administrative tasks contributing to the retirement and investment consulting process Inputting data accurately to maintain management information Your Development As an Aon Apprentice you will be enrolled onto our development Programme when you join. This programme is built around 3 core elements : Business learning – on the job learning and experiences giving you the opportunity to develop your knowledge and understanding of the team and solution line you have joined Centralised learning - UK apprentices complete in an Aon Induction, monthly webinars, business skills training and workshops; all designed to help you develop your knowledge of Aon, build your confidence and your network across our business Professional Qualifications – we want you to be as successful as possible, so we’ll fully support your study towards your professional qualification with the Pensions Management Institute (PMI) through the Level 4 Junior Management Consultant programme. A Junior Management Consultant plays a critical role in managing the day-to-day operation of workplace pension schemes who is likely to be involved in a variety of tasks supporting more senior consultants. To support you as you study for your exams, you’ll receive paid study leave, plus access to an extensive range of study and tuition materials provided by the PMI. Building Relationships With Aon business leaders playing an active role in our development, you're encouraged to make the most of every networking opportunity open to you. The early relationships you build will include: Your Apprentice network – you'll meet Apprentices from all areas of Aon in the UK, helping you navigate our business and grow a support network from day one. Your mentor – an experienced colleague who can help you out with career guidance, specific issues or any general thoughts or queries you have. Business seniors – many experienced colleagues will be actively interested and involved in your development. The Early Careers Team – here to help smooth the way, open doors and advise you on developing your knowledge, skills and prospects. Your career beyond your Apprenticeship Once you’ve completed the formal apprenticeship programme, you’ll continue to receive lots of support at Aon. We would expect you to be promotion ready within 24 months and you will continue to grow your career at Aon. You will also be able to continue your studies within the Junior Management Consultant career path. Alongside the interactive development programme we’ve mentioned above, you’ll have the chance to explore different career paths. Once you have completed your 18-month Apprenticeship, your training and development doesn’t stop there, you will continue your professional development taking on more client responsibilities. Next Steps If you are interested in this apprenticeship programme and would like to apply, here are some things to help you: Entry Requirements: 104 UCAS points from your top 3 A Levels (or equivalent) or 260 UCAS points for exams sat prior to 2017 (excluding General Studies) i.e. BCC Five grade 9 – 4 GCSEs including Maths and English (A*- C GCSEs for exams studies prior to 2020) What are we looking for? Motivation and ambition – you will need to be able to articulate why you want to join the Client Management Apprenticeship Understand the value of and be passionate about delivering excellent Client Service Curious, enthusiastic, and highly motivated to find solutions and work as part of a team Locations: Here are the locations where we have apprentice opportunities this year: Bristol, Farnborough, St Albans, Leeds, Manchester We recognise the value for our Early Career colleagues of being in the office environment from the beginning of their programme. As a new apprentice, you will spend the first 6 months based in the office to support your learning, development, and progression. This will enable you access to support from managers, collaborate with colleagues as well as grow your network across Aon. After completing this initial training period, you will then have the opportunity to work more flexibly, spending at least 3 to 4 days face to face in the Aon office or with clients. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. If you require any reasonable accommodations or adjustments, please contact apprentices@aon.co.uk and a member of the UK Early Careers team will contact you. #AonApprenticeUK #ClientManagementApprenticeshipUK 2024-81382