**91098BR** **Job Title:** AP Subject Matter Expert - Decatur, IL **Department/Function:** Finance, Accounting, Audit **Job Description:** **Global Business Services Subject Matter Expert – Decatur, IL** This is a full-time non-exempt level position. Flexible work hours – 40 hours/week. **General** The NA Shared Services Center has an opening for a full-time Subject Matter Expert in the Coupa Supplier Enablement team. This position will be in the Decatur office. This job will have flexible hours able to accommodate most schedules. The successful candidate will be engaged in a wide variety of activities focused on finance and controlling processes. The position will utilize many of ADM's systems, including Coupa, JDE, IBM, Informatica, and Microsoft Office. **Experience:** + High School Diploma + Bachelor’s Degree Preferred + Coupa Experience Preferred + Accounts Payable Experience Preferred **Job Requirements:** + Proficient in Microsoft Office Suite (Excel, Word, MS Outlook, etc.) + Experience with Coupa and ADM systems is preferred. + Ability to function independently in a deadline-oriented environment. + Problem solving and analytical skills. + Ability to effectively communicate and facilitate with individuals internal and external to the organization. + Excellent customer service skills. + Strong attention to detail. **Responsibilities:** + Provide outstanding customer service for ADM’s Internal and External Customers by efficiently working to resolve internal and external Coupa issues. + Effectively plan to define outcomes, identify changes, and implement solutions. + Ensure compliance with all ADM policies and procedures. + Recommend, develop, and implement process and system improvements to continuously improve efficiency, reduce costs and strengthen controls. + Effectively partner with other internal departments to accomplish tasks. + Work efficiently and expediently to accomplish goals. + Identify essential information required for resolving supplier issues. + Tracking KPIs to ensure the team is meeting targets. + Ensuring that staff completes their duties in a timely and efficient manner and that all high priority items are processed accordingly. + Leading and supporting cross functional internal team meetings. + Periodic review for internal/external Standard Operating Procedure. + Leading and supporting special projects as business dictates. + Act as the point of escalation for complex issues, providing solutions and coordinating resolutions with the supervisor. + Global Business Services Representatives will potentially have responsibility for additional job functions within the Shared Services group based on the skillset of the successful candidate. Excited about this role but don’t meet every requirement listed? Studies show that often applicants will self-select out if they don’t check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings. ADM requires the successful completion of a background check. **AJCIND** REF:91098BR **Req/Job ID:** 91098BR **City:** Decatur **State:** IL - Illinois **Ref ID:** \#LI-KK2 **:** **About ADM** At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com. **:** \#LI-Onsite **\t:** **\#IncludingYou** Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM. (https://www.adm.com/en-us/culture-and-careers/diversity-equity-inclusion/) **:** **Benefits and Perks** Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including: + **Physical wellness** – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable). + **Financial wellness** – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection. + **Mental and social wellness** – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares). Additional benefits include: + Paid time off including paid holidays. + Adoption assistance and paid maternity and parental leave. + Tuition assistance. + Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs. *Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.