SummaryPosted: Dec 4, 2024Weekly Hours: 39 Role Number:200573055Amaze yourself. Amaze the world. Apple is a place where extraordinary people gather to do their best work. Together we build products and experiences people once couldn’t have envisioned - and now can’t imagine living without. Are you excited by the idea of making a real impact? Are you prepared to dream big? Then a career with Apple might be your dream job. Apple Cork has a phenomenal opportunity to work within our Apple Services Partner Operations team as part of a 23-month Graduate Training program. This position will provide you excellent development opportunities within a global company to build the career you have always wanted! Services at Apple encompasses some of the world’s most innovative software including Apple Music, App Store, Apple Books, Podcasts, Apple TV+, Apple News+ and more. Services reach millions of iPhone, iPad, Apple TV, Apple Watch and Mac customers in over 150 countries Worldwide. We are looking for an astute, upbeat graduate to work within the Services Partner Operations team. You will have the outstanding opportunity to gain experience working with the team responsible for scaling Apple’s first party services (Apple Music, iCloud, TV+, Arcade, Fitness+ etc.) through strategic integrations with third party (carrier, retail, auto and financial service, etc.) partners. Graduates of BIS, Engineering, Computer Science, Commerce or other similar fields are of particular interest; however, if you feel you have the skills required, we would love to hear from you.DescriptionDescription- Support partners after launch to resolve any issues and identify areas for optimisation - Support day-to-day operational requests from internal and external partners - Transition manual processes to automated and scalable ones - Develop and deliver insights to the business through reporting and presentations - Develop in-depth understanding of the back-end systems to be able to see around corners and mitigate issues before they occur - Prioritise the most urgent work in a fast-paced & information-sensitive environment - Keep internal and external partners informed of important issues and eliminate gaps in customer experience The start date for this program is negotiable between June to September 2025 and the contract duration is 23 months.Minimum QualificationsMinimum QualificationsSelf-starting and self-motivated teammateTech savvy and quick-learner who can ramp up on internal tools and processesHigh attention to detail, e.g. documenting processes and customer experience as part of overall process improvement / expansion initiativesCan seamlessly balance competing priorities through strong time management and prioritisationStrong communication skillsKey QualificationsKey QualificationsPreferred QualificationsPreferred QualificationsMinimum 2:1 honours degree (Level 8) in BIS, Engineering, Computer Science, Commerce, or other similar qualification including equivalent work experienceEducation & ExperienceEducation & ExperienceAdditional RequirementsAdditional RequirementsMore