At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. When we bring passion and dedication to our jobs and there's no telling what we could accomplish together. AppleCare Support Analytics is looking for an intensely curious, exceptional analytics leader with a passion for influencing senior leadership decision-making to improve business performance. Ideal candidates will possess a blend of leadership, communication and executive presence, and technical/quantitative skills, along with deep domain knowledge of the AppleCare Assisted Support business.