**Summary** To perform accurate diagnoses and repair of consumer electronics and appliances in the Service Center. Properly complete all necessary service orders / paperwork associated with the repair. Calculate estimates on all non-warranty repairs. Research product, part information and determine warranty status. Should Include: • Knowledge of most common consumer electronics and/or appliances • Experienced in trouble shooting to modular level • Ability to read schematics, research part and product information • Basic PC skills with the ability to navigate service software and vendor websites **Duties and Responsibilities** • Ensures accurate documentation of service orders • Maintains a safe and clean work environment • Performs repairs in accordance with manufacturer specs and in a timely efficient manner • Communicates with retail store associates on product usage and training **Education and Experience** • No minimum experience required • 2 years of technical experience preferred • Type I EPA Certification preferred for appliance technicians **Required Skills and Competencies** • Strong time management skills • Strong mechanical aptitude • Strong PC skills **Physical Requirements** Hearing/Speaking: Effective communication with associates, supervisors/managers, and customers as required Bending/Stooping: • Frequently (activity or condition exists from 1/3 to 2/3 of time) Climbing: • Not Present Lifting: • Frequently (activity or condition exists from 1/3 to 2/3 of time) Lifting Weight: • Ability to lift-up to 40 lbs. independently and greater than 40 lbs. with assistance Pushing/Pulling: • Frequently (activity or condition exists from 1/3 to 2/3 of time) Sitting: • Occasionally (activity or condition exists up to 1/3 of time) Standing: • Frequently (activity or condition exists from 1/3 to 2/3 of time) Walking: • Frequently (activity or condition exists from 1/3 to 2/3 of time