Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Day (United States of America)

Location

680 Lake Shore Drive

Job Description

Position Summary
Supports information management needs of various client departments or workflows across the organization through project coordination, applications implementation, upgrades, and ongoing maintenance or enhancements. Manages small and medium sized projects as well as mentors less experience staff.
 

Essential Job Function
1. Assists with application implementation, support, technical guidance, and serves as a resolution point for issues regarding assigned applications. Works collaboratively with end-users to understand workflows and develop system support.

2. Assists with the support of existing functionality with further expansion to additional clinical, procedural and business areas.

3. Researches and benchmarks to continually refines and develops, configure and modify moderately complex information systems to meet user’s needs. Participates in system optimization.

4. Participates in the coordination of all testing phases associated with applications during implementation and upgrade deployments.

5. Develops strong relationships with end user communities, internal and external partners.

6. Adheres to detailed work plans and timelines. Identifies appropriate resources needed to complete assigned tasks and provide timely status reports.

7. Develops and monitors testing scenarios and methodologies to demonstrate system effectiveness. Prepare and maintain documentation on testing plans.

8. Participates in completion of user documentation and training procedures.

9. Adheres to HIPAA regulations for transactions, security and confidentiality.

10. Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.

Required Knowledge, Skills and Abilities

1. Associate’s Degree in Information Technology, Health Care or related field. A combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job.

2. A minimum of 1 year of related experience required.

3. Prior experience in a healthcare setting preferred.

4. Working knowledge of Epic application preferred.

5. Ability to complete applicable EPIC certification within six (6) months of employment.

6. Working knowledge of personal computers and Microsoft Windows OS and applications required.

7. Strong analytical, written and oral communication skills. Ability to articulate facts and ideas clearly and concisely.

8. Strong customer service and interpersonal skills.

9. Strong project management skills. Ability to prepare documentation to support established objectives consistent with generally recognized standards.

10. Ability to maintain a high level of integrity and confidentiality relating to employee/patient and hospital

Education

Bachelor's Degree: Information Technology (Required)

Pay Range

$76,960.00-$125,840.00 Salary

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

Supplemental Life, AD&D and Disability

Critical Illness, Accident and Hospital Indemnity coverage

Tuition assistance

Student loan servicing and support

Adoption benefits

Backup Childcare and Eldercare

Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

Discount on services at Lurie Children’s facilities

Discount purchasing program

There’s a Place for You with Us

At Lurie Children’s we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.  

Lurie Children’s and its affiliates are equal employment opportunity employers.  We value diversity and are committed to creating an inclusive environment for all employees.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: candidatesupport@luriechildrens.org