Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architectureProvide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operationsLead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore modelsEstablish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process AutomationImplement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM ProLead & investigate complex technical issues and review code as requiredAccount for possible project challenges on constraints including, risks, time, resources and scopeWork closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasksDesign ServiceNow technical solutions and also provide detailed specifications for those proposed solutionsProvide expert guidance for best practices related to ServiceNow administration.