**CTG is seeking to fill an Application Developer Hybrid Cloud Manage position for our client in Newark, NJ.** **Location:** Newark, NJ **Duration:** 12 months **Duties:** + Develop, manage, and maintain hybrid cloud applications, ensuring seamless integration with on-premise and cloud-based systems. + Design, implement, and support advanced IVR applications utilizing industry-leading technologies. + Develop and manage speech recognition systems and grammars to enhance IVR capabilities. + Implement third-party integrations, including AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM platforms like Salesforce and Google CCAI. + Ensure effective communication between telephony systems and other computer systems using web services, APIs, and cross-system communication protocols (SOAP, VXML, SQL, XML, REST). + Collaborate with stakeholders to analyze requirements and optimize cloud-based application performance. + Maintain compliance with security policies and best practices in cloud-based environments. **Skills:** + Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems. + Strong expertise in speech recognition system development and management. + Proficiency in integrating cloud-based AI and automation tools such as AWS Lambda, Lex, Amelia, Polly, and Google CCAI. + Extensive experience with web services, API integrations, and communication protocols (SOAP, VXML, SQL, XML, REST). + Object-oriented programming experience, with the ability to design, develop, and support advanced IVR applications. + Strong analytical and problem-solving skills to troubleshoot application issues and optimize performance. + Experience working in hybrid cloud environments, ensuring seamless integration between cloud and on-premise systems. **Experience:** + Proven experience in application development, specifically in hybrid cloud environments. + Hands-on experience in IVR application development and speech recognition system implementation. + Experience integrating third-party applications and AI-based cloud services. + Prior experience with CRM platforms like Salesforce and telephony system integration. **Education:** + Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Equivalent work experience will also be considered. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. **To Apply:** To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! **About CTG** CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com . Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.