Job Title: Application Management Associate

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.       

THE ROLE

The Application Management Associate role is:

Provide on-going payroll system technical support;Tickets trend analysis and provide solutions.Participate in change analysis, change solution design and execution;

RESPONSIBILITIES

Provide ongoing payroll system technical support and trouble shootingIdentify payroll system tickets category and solve them.Assist to provide technical solution accordingly to client’s change requestImplement minor change request raised from operation team.Lead and manage client’s expectation

REQUIREMENTS

Bachelor degree, majored in computer science or related; Good knowledge in SAP HCM module; At least 3 full year experience in SAP payroll project implementation or supporting SAP HR system; Good English &Japanese on both oral and written, excellent verbal and written communication skills required.  Excellent issue shooting ability. Could support client/Operation team to define issue root cause. Self-motivated with ability to successfully work in high pressure; Ability to priorities tasks and time management skills; Ability to handle conflicts and negotiate a mutually acceptable solution across internal teams.

Preferred Experience：

Experience on SAP HR system payroll module is plus,3-5 years or above is preferredExperience on maintenance or implementation of time module independently ABAP knowledge. Ability to Debug and understand underlying logic. Writing code will be plus.

We offer you:

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization:

A full Benefit Package- Starting on your first day of employment, include: Social insurance, Public house fund, commercial insurance

People Matter is one of our company’s core values. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities.

Diversity programs to ensure Alight promotes an inclusive, open culture with diversity in though and style

Career Development & Growth: we provide ongoing training, coaching and development. We reward continuous improvement and encourage you to own your own development. Our customer care incentive program, DRIVE, allows you to take control your career and growth. This program provides you with the foundation you need to lead to a path of success.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible.  Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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