Element has an opportunity for an Application Sales Engineer. In this role you will be responsible for conversion of more complex requests for quotes (RFQ’s) to high quality bids and quotations. You will establish and maintain a strong relationship with clients throughout the sales cycle: proactively following up on leads for future business opportunities, being responsible for following up and converting more complex RFQs to high quality quotations per customer expectations and making detailed testing proposals.
The Application Sales Engineer must be able to articulate Element testing to both business and technical users. They must be able to identify all technical requirements of assigned accounts to assure quotations are complete and professional. In addition to client relations, this role will interact with the Element Sales Team, General Manager, and lab personnel. The ideal candidate will be customer focused, action oriented, approachable and patience.
Responsibilities Proactively develop contacts and engage with customers using phone, email, web conferencingContact clients to qualify the potential of the quote requestIdentify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and ElementReceive and process request for quotations (RFQ)Prepare quotes by studying blueprints, plans, and related customer documents; consulting with Program Managers, technical experts, and other technical staff within ElementConduct document validation to determine non-standard methodsCalculate or establish pricing lead-time from standard price lists, local costing models, as well as from operational inputFollow-up on quotations for the assigned customer base and or quotations produced, providing clarification and modifications when requiredAssist in entering more complex purchase orders when neededActively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are enteredAchieve sales goals by increased conversion and penetration of accountsBuild and maintain a working knowledge of Element’s service offerings; participate in training / coaching opportunitiesEnsure compliance with all Element policies including but not limited to terms and conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook.Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance
Skills / Qualifications 2 - 5 years of relevant technical experience, preferably with some sales responsibility or a degree in a closely related science or engineering subject preferredTesting, metallurgical or composites experience a plusA valid driver’s license, with an acceptable driving record under Element’s policyAbility to calculate figures and amounts such as discounts, interest, commissions and proportions and apply concepts of basic algebra and geometryAbility to interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule formExperience in interpreting testing procedures and requirementsProficiency in Microsoft Applications (Dynamics AX and CRM, Word, Excel)Availability, flexibility, and maturity to represent the company at a broad range of events / projects in the community, with customers and within the companyWell-developed oral and written communication skills and good interpersonal skillsAbility to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditionsSome overnight travel may be required Company Overview
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.
Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
Diversity StatementAt Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.