Kforce has a client that is seeking an Application Specialist I in Phoenix, AZ. Summary: The Application Specialist I is responsible for providing support for the live application software that our user base is dependent on. You will be working on incidents that have been escalated from frontline IT support on the service desk and fulfilling application specific service requests. You will be responsible for diagnosing incidents and either fixing the issue or managing it through resolution within defined service levels. Principal Responsibilities: * Application Specialist I investigates, diagnoses, and solves application-related issues and fulfills service requests for standard and ad-hoc offerings * Schedules work to meet priorities and minimize business disruption * Maintains security and functionality through the application of temporary fixes and workarounds * Updates knowledge base to facilitate future resolution of common errors * As an Application Specialist I, you will keep relevant stakeholders apprised of any new issues in a clear and timely manner * Processes after-hours data changes on production systems * Performs other job-related duties as assigned or apparent