Application Support Analyst Boston, MA **Hybrid** Contract $50/hr - $58/hr **Duties and Responsibilities** + Learn off-the-shelf applications largely via self-study, both from the users’ perspectives and the support team perspective + Work with users to resolve tiers 2 and 3 application or technical problems + Work with users to define business requirements; define and implement processes for these requirements + Perform systems testing on enhancements, upgrades, or modification projects + Prepare detailed report specifications for reports requested by users + Write and test requested reports utilizing Crystal Reports, SQL language, or other query tools + Train users on application functions, features and operations + Write or provide succinct production documentation as required + Troubleshoot and identify root cause analysis for systems issues **Minimum Experience and Required Skills** + A Bachelor's degree in Computer Science or related field; + Four (4) years of experience in information systems programming and analysis including design, development, and implementation; + Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server) + Three (3) years hands-on experience writing SQL queries with multiple tables; + Effective organizational and analytical skills + Hands-on experience with relational data bases + Hands-on experience with complex SQL queries + Ability to learn complex applications from both the user perspective and the administrative/”back end” perspective **You will receive the following benefits:** + Medical Insurance - Four medical plans to choose from for you and your family + Dental & Orthodontia Benefits + Vision Benefits + Health Savings Account (HSA) + Health and Dependent Care Flexible Spending Accounts + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance + Hospital Indemnity Insurance + 401(k) including match with pre and post-tax options + Paid Sick Time Leave + Legal and Identity Protection Plans + Pre-tax Commuter Benefit + 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance. **Posted by:** Tia Beckles **Specialization:** Technical Support