Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for managing the day-to-day activities and functions for the assigned team. Key responsibilities include delegating work to team members, supervising work processes, providing informal leadership of sub teams or technology silos, managing on call and support schedules, and providing leadership, mentorship, and direction to team members. Job expectations include solving complex technical and analytical issues and effectively communicating results to senior management and Line of Business partners.

Responsibilities:

Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect, incident, problem, and change review meetings and release activitiesProvides point of escalation for team members, peers, and partner teams, and shares the leadership Point of Contact for triage of high priority incidents or consulting engagementsPerforms all responsibilities of team members from applicable teamsWorks with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiativesParticipates and helps with resource interviews and onboarding processesPerforms access reviews, conducts compliance activities, and serves as a delegate for administrative processesCreates the on call rotation schedule and ensures support for off hours, weekends, and release windows

Qualifications:

5+ yrs of Application Management and Support experiencePrevious DLP experience is a mustPrevious Systems Engineering and Deployment experienceUnderstanding of software and/or application lifecycle and the implementation of security principals throughoutUnderstanding of complex environments, their sub-components, concepts, and interactionsExperience with databases and associated query languagesExperience in security vulnerability remediationDeep understanding of large networks and systems and the interaction between applications, infrastructures, etc.Experience in scripting/automation languagesProficient in Windows and Linux server support and access systemsA broad knowledge of information security principlesAbility to work independently on initiatives with little oversightStrong analytical skills/problem solving/conceptual thinking; out-of-the-box thinkersAbility to identify, analyze, and address problems to resolve issues in a way that minimizes negative impact and risk to the organizationAbility to be comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understandingStrong leadership skills and qualities which enable you to work with peers and various levels of managementEffective communication skills and motivation/willingness to learn

Desired  :

Experience with Symantec DLCISSP/Security+/SANS certificationsExperience working in Agile development process and a deep understanding of various phases of the Software Development Life Cycle

Skills:

CollaborationInfluenceProduction SupportRisk ManagementSolution DesignAnalytical ThinkingArchitectureInnovative ThinkingResult OrientationStakeholder ManagementAdaptabilityAutomationDevOps PracticesProject ManagementSolution Delivery Process

Shift:

1st shift (United States of America)

Hours Per Week: 

40