Job Posting Title:

Application Systems Administrator, Watermark/Academic

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Hiring Department:

Dell Medical School

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

General Notes

The Office of Faculty Academic Affairs at the Dell Medical School is looking for an Application Systems Administrator, Watermark/Academic.

This role would be pivotal in Dell Medical School’s initial Watermark implementation project – collaborating across Dell Med’s Office of Faculty Academic Affairs, CIO Project and Technical Management teams, Dell Med faculty & departmental administrators, as well as University project stakeholders in the Provost’s Office of Faculty Affairs, Academic Information Systems (AIS), and more.   

​Participate as a key leader of the Watermark system implementation strategy and execution as well as the designated system administrator of the Watermark Faculty Success module across Dell Medical School’s academic enterprise.

Purpose

The System Administrator will be responsible for day-to-day maintenance for Dell Med central units and all academic departments as well as growing the solution over time. Works closely with vendors and other technology suppliers in order to stay current on new features, and to influence such features by gathering and filtering feedback from Dell Medical School. In collaboration with central medical school academic & information leadership and staff, serves as a liaison within the department and all academic departments utilizing Watermark.  

Responsibilities

The Watermark System Administrator will work in close collaboration with executives and staff in Dell Medical School Offices of Faculty Academic Affairs and Information to implement, customize, and configure the Watermark Faculty Success Module. Dell Medical School's Watermark system administrator will liaise, manage, and execute system implementation in partnership with central administrative units and departments in alignment with the University’s implementation plan. The system administrator will gather requirements for integration with existing information management systems (including UT RMS, course evaluations, workday, and more) and will engage in regular standups with the Dell Medical School project team and university project leaders in Academic Information Systems and the Office of Faculty Affairs to execute cascading project plans necessary to onboard all academic departments to the system. The System Administrator will oversee, manage, and provide regular status updates on manual data entry efforts conducted by student workers through initial implementation across all departments.  

The system administrator will be the day-to-day reporting, training, and work request point of contact for the system in partnership with Dell Medical School's central units (Faculty Academic Affairs, Research, Medical Education, HR, and others) and departments using Watermark. The system administrator will lead regular trainings and maintain supportive resources and materials in partnership with departmental staff and faculty in preparation for annual faculty evaluative practices including promotion and tenure, annual evaluations, mid-probationary reviews, and comprehensive periodic reviews. The system administrator will oversee requests for system augmentations, work across IT and Faculty Academic Affairs teams to evaluate the impact of various system change requests and follow through with action planning in alignment with compliance and reporting best practices with guidance from IT and Faculty Academic Affairs executive leadership.   

Represent Dell Medical School central academic and information units with medical school departmental leadership, staff, and faculty end users in order to gather feedback and provide clear communication about systems they rely on to effectively facilitate faculty evaluation processes. The system administrator will function in collaboration with project managers and business owners in UT Austin’s Offices of Faculty Affairs and Academic Information Systems, to represent Dell Med’s specific needs for system optimization and configurations/integrations unique to our school.  Schedules and performs software installations and upgrades to systems and layered software package; maintains them in accordance with established IT policies and procedures. Monitors and tunes systems to achieve optimum performance levels. Works with departments and units to configure relevant reporting and system metrics as needed for academic regulatory compliance and accreditation. 

The incumbent is responsible for supporting Dell Medical School in the operations of configuring, managing, maintaining, and securing faculty academic activity reporting maintained and reported through the Watermark System. The employee shall also be the main point of contact regarding training and technical aspects of the Watermark Faculty Success applications and integrations. As new integrations are brought online, the system administrator will take the lead in facilitating integration efforts in alignment with central system administrators.  Works closely with the Provost’s Office of Faculty Affairs & AIS, as well as Dell Medical School Offices of Faculty Academic Affairs and Information. As the platform matures, they will take the lead in managing change across the school as needed, provide timely and effective training communications across various stakeholder teams, and lead the development and enforcement of application operating standards, policies, and procedures.  

Other related duties as assigned.

Required Qualifications

Master’s Degree in Organizational Change, Information Technology, or related field. Minimum of 3 years of experience in higher education administration, faculty affairs, or a similar role, with a proven track record of managing technical and business responsibilities. Proficiency in system administration, network management, cybersecurity, and technical support. Strong change management skills, understanding of academic administration, project management, process improvement, and stakeholder engagement skills. Excellent verbal and written communication skills, with the ability to translate faculty-centric processes to a technical audience as well as technical concepts for non-technical stakeholders. Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Certified in Watermark platforms; ideally Certified in Watermark’s Faculty Success Administration. Master’s Degree or higher in Organizational Change, Information Technology, or related field. Minimum of 6+ years of experience in higher education administration with notable experience managing faculty evaluative processes and services (promotion and tenure, annual evaluations, or similarly complex evaluative processes), with a proven track record of facilitating change processes, and managing technical and business responsibilities. Proficiency in system administration, network management, communication, and technical support. Strong change management skills, understanding of academic administration, project management, process improvement, and stakeholder engagement skills. Excellent verbal and written communication skills, with the ability to translate faculty-centric processes to a technical audience as well as technical concepts for non-technical stakeholders. 

Salary Range

$82,000+ depending on qualifications

Working Conditions

May work around standard office conditions.

Repetitive use of a keyboard at a workstation.

Required Materials

Resume/CV

3 work references with their contact information; at least one reference should be from a supervisorLetter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

E-Verify Poster (English) [PDF]E-Verify Poster (Spanish) [PDF]Right To Work Poster (English) [PDF]Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.