Application Technical Support Specialist
ManpowerGroup
**Application Support Specialist with Healthcare, EHR, ICM experience**
**Work Location: 100% remote, Will be on call every 3rd weekend. Billed straight time, for worked hours only.**
**12 month contract**
Top 3 Skills:
Application Support and Implementation
Vendor Management
Technical Support
This position will be a member of an application support team and will become a technical subject matter expert for the state psychiatric hospitals applications and systems. This position will provide application operational end-user support including rotational afterhours on-call support. This position will be included on the implementation team of the state hospitals electronic health record project, referred to as ICM, and additional implementation teams for other state hospital initiatives/projects.
Tasks will include:
End-user support
User Administration
System Administration
Interface Monitoring
Afterhours support
Forms development
Report writing
Work with cross functional technology teams to determine best practice configurations, and workflows.
Read/analyze/modify technical documentation
Work with vendor(s) to facilitate implementation
Perform system testing
Preference will be given to candidates with the following skills:
Healthcare information technology
User administration
Application System Administration
Crystal Reporting experience
XML development
SQL programming language
Qualified candidates must have at least two (2) years of experience in application support, technical support, experience with application vendor management, application implementation and technical and user workflows.
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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