**Job Description** Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Academic Computing **Work Type:** Full Time (Total FTE between 0.9 and 1.0) **Shift:** Shift 1 **Work Schedule:** 8 Hr (7:00:00 AM - 3:00:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits). **Pay Range:** $34.61 - $58.14 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. **Summary:** This position identifies and analyzes user requirements, recommends appropriate applications or modifications, and provides support for all applications and systems identified within the team’s Application Portfolio. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. **Other information:** • Bachelor’s degree in Information Technology, Information Systems, Computer Engineering or related field. • 4 – 7 years of system analysis and/or application support experience. • An Associate degree and five (5) years of relevant experience will be accepted in lieu of a Bachelor’s. • Experience with application configuration tools. • Experience evaluating and interpreting end user information requirements, and to developing appropriate systems and/or applications solutions. • Experience recording, tracking, corresponding, and documenting resolution of user problems by means of problem reporting database software. • Ability to develop technical documentation for training, software/hardware use, user procedures, and as-required project deliverables. • Clear and concise written and verbal communication skills. • Analytical, multi-tasking and problem-solving skills. **Responsibilities:** **Responsibilities:** • Experience with a functional grouping of modules/applications and their inter working relationships with other modules/applications/systems. • Participates in requirements analysis sessions and able to develop design specifications for reports and application configuration. • Participates in process workflow sessions and develop workflow maps. • Investigates user problems and needs, identifies their source, performs troubleshooting and problem solving, and determines possible solutions. • Analyzes user project proposals to include identifying potential problem areas and recommends optimum approaches for project path. • Identifies tasks and levels of effort for the implementation of solutions. • Assist in system unit testing, integration testing and regression testing for enhancements, new functionality and upgrades. • Reports task activity and status to management. • Identifies, resolves and escalates project and operational issues. • Provides information to Education content developers as needed to support training activities. • Able to provide instruction to end-users. • Other duties as assigned. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Position** Applications Analyst 2 **Location** US:IL:Chicago **Req ID** 15083