Are you looking for a fast-paced application engineering role with exciting opportunities? As an Applications Engineer, you will be expected to support the sales team to demonstrate our technical competence to customers across North America. This position requires you to be on top of customer needs and collaborate with internal sales and technical teams to create architectures and bills of material for quotations of automation solutions. This role requires you to support the sales team with technical advantages that convince customers to choose your solution versus any competitors. This may include preparing technical demos, writing technical reports, or preparing the technical analysis. As an Application Engineer, we need you to keep abreast of rapidly emerging Industry 4.0 and other technologies, and act as an advisor and partner to customers as you help them implement these new technologies to change their business models to be more efficient and effective.  If you are ready to expand your professional experiences and grow professionally with a thriving organization, we invite you to become a valued member of our team!

IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE: 

Put customers first and help them tackle their challenges Solve issues involving electrical/electronic control systems, PLC products, PLC applications/designs, operator interfaces, associated software, HMI/SCADA applications, and Edge based applications Provide technical start-up support for new customers Creation of product and solution demos Create demo application programs using program languages including: Structure text, Function Block Diagramming, Ladder Logic, C, C++, SQL, Structure Text, VB, and VB.Net. Present technical workshops to customers Present formal training courses Perform plant tours and site inspections Write software code for proof of concepts On site emergency technical support Attend tradeshows and events Create Bill of Material and System Architectures Write technical articles, application notes, and work with product engineering team to manage knowledge base on products and solutions Log and track technical support cases Design, assemble, test and simulate systems to identify and resolve reported product issues. Collaborate with marketing, product managers, engineers, sales and supply chain to provide feedback on market, or customer, needs and dynamics Partner with our global marketing team and industry managers to implement local activities Understand Salesforce.com CRM based activities and reporting

WHO YOU ARE: You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You are a highly skilled technical professional with a deep understanding of product functionality and customer needs, dedicated to bridging the gap between technology and application by designing, implementing, and supporting customized solutions to effectively address client challenges, ensuring optimal performance and customer satisfaction through close collaboration and problem-solving expertise

 

FOR THIS ROLE, YOU WILL NEED: 

Bachelor's degree in Engineering or Computer Science or STEM 7+ years of experience in an engineering, or a systems integration role, preferably in industrial automation. Working knowledge of discrete and hybrid automation systems. Technologies include Programmable Logic Controllers (PLC’s), Variable Speed Drives (VSD’s), Servo Motion, Safety Systems (Emergency Shutdown and Fire & Gas), Operator Interfaces, HMI/SCADA software, and cloud/EDGE technologies. Experience in multiple industrial communication protocols including Profibus, Modbus TCP/RTU, SNP/SNP-X, SRTP, DNP3, CANOPEN, Ethernet Global Data (EGD), GE Genius Bus, Device Net, Profinet, and Allen Bradley TCP/IP, DF1, DH485, DH+. Strong communication skills both verbal and written Able to travel up to 1 to 2 days at a time within your region Able to work in the United States without sponsorship now or in the future

PREFERRED QUALIFICATIONS THAT SET YOU APART: 

Sales experience in adjacent industries may be considered (information & operations technology / electrical / industrial or manufacturing software / MES & MIS / cloud computing / mechatronics / robotics / instrumentation / OEM equipment)  Safety Control Systems certifications, or qualifications Programming experience in Python Proven PLC Programming experience Knowledge of MS SQL

OUR OFFER TO YOU: 

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage.  Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more.  Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives.  We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership.  We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training. 

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