Applications Engineer
Mettler-Toledo North America
Our Opening and Your ResponsibilitiesMettler-Toledo, LLC is a global supplier of precision instruments with sales and service locations in 37 countries. The Mettler-Toledo Product Inspection Group, consisting of CI-Vision, Hi-Speed and Safeline, is the world’s leading supplier of in-line checkweighers, metal detectors, machine vision systems and x-ray inspection systems. We believe employees are the lifeblood of our company. As we thrive on quality and initiative, we work together in a fast-paced environment striving towards common goals and open to innovation and success.
Role/Purpose:The role of an Applications Engineer is to complete product testing to help design and configure vision inspection solutions for a wide variety of applications. Working closely with sales, engineering and service we will form an operational team that will communicate constantly to ensure the smooth running of MTCIV's business.
Essential Duties and Responsibilities:Determine and verify camera, lighting and software configuration to meet our customers inspection criteriaValidate Sales Orders prior to Order Processing Support Project Management during project kick-off meetings with customers to solidify project scope baselineAbility to review and articulate technical documents (e.g. User Requirement Specification (URS), Request for Test (RFT), etc.…) Perform site surveys and assessments on site with Customer and SalesRecognize and solve potential problems and evaluate project/program effectiveness Ensure coordination with Sales, R&D, Software, Product Management, Engineering, Supply Chain, Production and Service to satisfy customer requirementsClarify technical scopes to Sales and Customers Work closely with Product Management and R&D on current and future development product solutionsSupport Service and Quality Technician to troubleshoot malfunctioning system solutionsConduct Vision product tests, e-Demos, host Customer Visits, conduct FATs for customers in an effective, detailed and timely mannerSupport Trade Shows for equipment setupsTrain Sales Team and Production employees in Vision Systems.Record test data in a detailed format along with test methodology, application criteria and system requirements. Keep Regional Sales Manager, Sales Engineer and Sales Rep informed of concerns.Manage product test inventory and storage. (Ability to lift 25 to 50lbs for extended periods of time and wire voltages to systems).Ensure lab metrics are kept up-to-date in the Application Center Database Ensure Application Center meets 5S initiatives.Keep work area clean and organized, ensuring we make a positive impression on our customers.Ensure we are easy to do business withAdheres to all company policies and procedures Other duties and tasks as assigned
What You Need to SucceedRequired Knowledge, Skills and Abilities:Superior oral and written communication and interpersonal skills Self-starterAttention to detailCreative problem solving abilities in a timely and effective manner.Organized and disciplined administrative skills.Ability to handle multiple Test Requests and projectsAbility to lead through influence and facilitate changeAbility to link innovation to business goalsExcellent vision inspection principles and lighting knowledgeAutoCAD proficientElectrical and Mechanical aptitudeProficient in Microsoft Windows, Word, Excel and PowerPoint.Employee ownership – demonstrate the values, temperament, persistence and attitude which create financial success for Safeline and its customers. Strive for continuous productivity improvements and innovation at both the individual and company wide level. Through effective teamwork demonstrate the group mind is far more effective than the individual. Seek out opportunities to collaborate with other employees and create a balanced focus on tasks and employee relationships.Customer service – understand that we are called to serve internal and external customers. Project and execute a positive "we can take care of the customer" attitude. Demonstrate a disciplined customer satisfaction model incorporating – quality, etiquette, attitude, responsiveness, convenience and follow-upCommunication – effectively communicate appropriate information and ideas with appropriate parties utilizing a high degree of integrity. Clearly and honestly share information and convey information without blame. Building relationships and fulfill customer needs through disciplined listening and receptiveness to contrary ideas. Demonstrate negotiating skills through effective listening, soliciting feedback and interpersonal give and take, allowing team to arrive at a decision based on mutual trust and respect.Process orientation – understand all areas of responsibility in own process, goals of process and how process supports organization. Look for and identify inefficiencies in process and recommend solution for continuous improvementMinimum Education / Experience Required:Bachelor degree in Engineering related field5 + years Project Engineering or Application Engineering experience5 + years automated machinery design experience in a manufacturing environmentMaterial handling experience is a plusVision inspection experience is a plusExperience with IP and NEMA ratings
Travel Requirements:10% Travel
Our Offer to YouMedical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire Tuition reimbursement, employee wellness programs, plus other perks and discounts Parental and caregiver leave policiesAll the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits Global market strength and worldwide leadership in weighingA brand name that is identified worldwide with precision, quality, and innovation Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipmentAbout Mettler ToledoMETTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.Equal Opportunity EmploymentWe are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you’d like more information about your EEO rights as an applicant under the law, please click here.
Role/Purpose:The role of an Applications Engineer is to complete product testing to help design and configure vision inspection solutions for a wide variety of applications. Working closely with sales, engineering and service we will form an operational team that will communicate constantly to ensure the smooth running of MTCIV's business.
Essential Duties and Responsibilities:Determine and verify camera, lighting and software configuration to meet our customers inspection criteriaValidate Sales Orders prior to Order Processing Support Project Management during project kick-off meetings with customers to solidify project scope baselineAbility to review and articulate technical documents (e.g. User Requirement Specification (URS), Request for Test (RFT), etc.…) Perform site surveys and assessments on site with Customer and SalesRecognize and solve potential problems and evaluate project/program effectiveness Ensure coordination with Sales, R&D, Software, Product Management, Engineering, Supply Chain, Production and Service to satisfy customer requirementsClarify technical scopes to Sales and Customers Work closely with Product Management and R&D on current and future development product solutionsSupport Service and Quality Technician to troubleshoot malfunctioning system solutionsConduct Vision product tests, e-Demos, host Customer Visits, conduct FATs for customers in an effective, detailed and timely mannerSupport Trade Shows for equipment setupsTrain Sales Team and Production employees in Vision Systems.Record test data in a detailed format along with test methodology, application criteria and system requirements. Keep Regional Sales Manager, Sales Engineer and Sales Rep informed of concerns.Manage product test inventory and storage. (Ability to lift 25 to 50lbs for extended periods of time and wire voltages to systems).Ensure lab metrics are kept up-to-date in the Application Center Database Ensure Application Center meets 5S initiatives.Keep work area clean and organized, ensuring we make a positive impression on our customers.Ensure we are easy to do business withAdheres to all company policies and procedures Other duties and tasks as assigned
What You Need to SucceedRequired Knowledge, Skills and Abilities:Superior oral and written communication and interpersonal skills Self-starterAttention to detailCreative problem solving abilities in a timely and effective manner.Organized and disciplined administrative skills.Ability to handle multiple Test Requests and projectsAbility to lead through influence and facilitate changeAbility to link innovation to business goalsExcellent vision inspection principles and lighting knowledgeAutoCAD proficientElectrical and Mechanical aptitudeProficient in Microsoft Windows, Word, Excel and PowerPoint.Employee ownership – demonstrate the values, temperament, persistence and attitude which create financial success for Safeline and its customers. Strive for continuous productivity improvements and innovation at both the individual and company wide level. Through effective teamwork demonstrate the group mind is far more effective than the individual. Seek out opportunities to collaborate with other employees and create a balanced focus on tasks and employee relationships.Customer service – understand that we are called to serve internal and external customers. Project and execute a positive "we can take care of the customer" attitude. Demonstrate a disciplined customer satisfaction model incorporating – quality, etiquette, attitude, responsiveness, convenience and follow-upCommunication – effectively communicate appropriate information and ideas with appropriate parties utilizing a high degree of integrity. Clearly and honestly share information and convey information without blame. Building relationships and fulfill customer needs through disciplined listening and receptiveness to contrary ideas. Demonstrate negotiating skills through effective listening, soliciting feedback and interpersonal give and take, allowing team to arrive at a decision based on mutual trust and respect.Process orientation – understand all areas of responsibility in own process, goals of process and how process supports organization. Look for and identify inefficiencies in process and recommend solution for continuous improvementMinimum Education / Experience Required:Bachelor degree in Engineering related field5 + years Project Engineering or Application Engineering experience5 + years automated machinery design experience in a manufacturing environmentMaterial handling experience is a plusVision inspection experience is a plusExperience with IP and NEMA ratings
Travel Requirements:10% Travel
Our Offer to YouMedical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire Tuition reimbursement, employee wellness programs, plus other perks and discounts Parental and caregiver leave policiesAll the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits Global market strength and worldwide leadership in weighingA brand name that is identified worldwide with precision, quality, and innovation Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipmentAbout Mettler ToledoMETTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.Equal Opportunity EmploymentWe are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you’d like more information about your EEO rights as an applicant under the law, please click here.
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