Applications Manager, Business Intelligence Req #: 0000189099
Category: Leadership
Status: Full-Time
Shift: Day
Facility: RWJBarnabas Health Corporate Services
Department: Ent. Data & Analytics
Location: SBC Corporation, 2 Crescent Place, Oceanport, NJ 07757

Application Description

Through the collection and processing of unstructured as well as structured data, Business Intelligence (BI) tools improve productivity and enable our enterprise to make better business decisions each day. Configurable dashboards, data visualizations, reports, and metrics allow organizations to manage patient populations, analyze and benchmark clinical and operational performance, and monitor improvements for key areas of focus. BI tools such as Tableau are expected to connect and cross pollinate data from applications including Epic Systems, Microsoft SQL databases, Oracle Databases, and cloud-based solutions such as AWS, and Snowflake.

Job Overview:

The Business Intelligence Manager is responsible for the overall success of enterprise data BI analytics solutions, development of dashboards, data visualizations, reports, and metrics across applications. Other responsibilities include, but are not limited to, the management of administrative and operational functions of the Business Intelligence (BI) developer team, creating policies, procedures, and standards for the enterprise as they pertain to dashboards, metadata models, ad hoc reports and database development whenever necessary. Also, managing the administrative and operational functions of the Business Intelligence (BI) developer team, creating policies, procedures, and standards for the enterprise as they pertain to dashboards, metadata models, ad hoc reports and database development whenever necessary.

Qualifications:

Required:

Minimum: Bachelor s degree or five (5) years of relevant work experience working with TableauMinimum: Five (5) years administrating and managing business intelligence toolsMinimum: Two (2) years experience managing teamsMinimum: Three (3) years of relevant experience in large-scale project managementMinimum: Advanced knowledge of SQL and Cloud-based technology with the purpose of mining and manipulating large data setsSuperior communication and interpersonal skills, facilitation/training skills, project management capabilities, and leadership orientationStrong assertiveness skills and ability to manage conflict in a variety of situationsSuperior organizational and people management skillsDemonstrated ability to align and motivate key process stakeholders, including nurses, physicians, and other clinical/administrative staffDemonstrated ability to interact with multidisciplinary teams

Preferred:

Education Preferred in one of the following disciplines: Healthcare, Business or Information SciencesPreferred: SSMS, SnowflakePreferred: Experience working with Epic Systems and reporting tools

Essential Functions:

1) Strategic Development and Design

Serving as the institutional application expert in the function and content of Business Intelligence tools (e.g. Tableau)Working cross-functionally with key process stakeholders, including nurses, physicians, and other clinical/administrative staff to optimize and develop dashboards, data visualizations, reports, and database applicationsProactively evangelizes best practices outlined by leadership to clinical/administrative staff.Demonstrating and teaching leaders to use the best tools and techniques available to analyze their data in ways that maximize revenue, optimize workflow efficiency, and improve clinical care patient and staff experiencesThrough frequent interaction and communication with clinical/administrative leadership, the Business Intelligence Manager will identify and react to general and specific business problems and challenges, identify solutions, and advocate for the adoption of solutions.Participating in the analysis of the enterprise data and analytic s Current State against a gap analysis of Future StateCoordinating and assisting with the creation of a dynamic reporting inventory and reporting project planCoordinating with Information Technical teams to validate the technical infrastructure for Business Intelligence and Data and AnalyticsManaging system upgrades

2) Project Management:

Communicating the Business Intelligence project plan, inventory of reports, dashboards, metrics, system and licensing availabilityProviding day-to-day tracking of team against project and build milestonesAccountable for ensuring benefits are reported and measured for their respective teamEnsuring quality of final deliverables assigned to the teamParticipating in change control reviews and change approvals for their respective teamIdentifying and providing support in resolving issues that may arise, removing road blocksEscalating issues and potential mitigation plans to IT and Operational Project leadership

3) Project Leadership:

Leading vendor relationships for relevant tools (e.g., Tableau)Attend relevant training and vendor user groups to keep abreast of industry trends and technical advancesServing as a liaison between end-users' workflow needs, the Business Intelligence team, and leadershipWorking with leadership and end-users to ensure that products meet the enterprise s needs with regard to project deliverables and timelinesCommunicating regularly with other leadership and end-users to resolve issues, conflicts and application integrationsEnsuring that appropriate subject-matter experts are involved in design, configuration and testing sessionsHolding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestonesGathering, documenting and providing feedback for team lead/member performanceCreating a community around Business Intelligence, data and analytics

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

RWJBarnabas Health is an Equal Opportunity Employer