**Applications Specialist (Operational Technology)** Job Type: **Information Technology** Pay Range **$107,000 to $133,000** Location **Colorado Springs, CO** Date First Posted **2/3/25** Applications are being accepted through: 2/12/25 _*If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 5 days of being posted._ **Applications Specialist (Operational Technology)** Our Enterprise Real-Time Data Solutions (ERDS) Team is responsible for collecting and monitoring real-time data from our plants while supporting employees across our four utility services (natural gas, electric, water, and wastewater) to ensure safe, reliable, and efficient plant operations. Our team uses AVEVA PI to collect and analyze plant data and build custom analytic visuals and dashboards to help inform decision-making and action around plant operations. We are hiring an **Applications Specialist** to install and provide customer support for our team's applications (SKF, AVEVA PI, EtaPRO) while assisting users with understanding compliance data and its relation to their systems and reports. If you have experience with providing applications end user support, and performing requirements gathering to understand end user needs, we want to hear from you! **What Will You be Doing?** + Providing first line end user support and installation for the team's responsible applications + These applications include EtaPRO, PI Client (asset framework, PI Datalink, PI Manual Logger, PI Vision), SKF Goplant (mobile), SKF aptitude analyst, and eLogger (mobile) + Assisting users with questions regarding PI data sent from EtaPRO along with EtaPRO installations + Assisting users with connectivity issues to the PI system, dashboard design, and questions regarding application usage and data + Designing the asset framework structure to support PI Vision displays and Microsoft Excel reporting design while creating analyses based on state and operational requirements + Providing applications training to new and existing users to support knowledge transfer and usability + Scheduling and attending customer meetings to gather user requirements and develop solutions + Reverse engineering reports to troubleshoot data issues or make enhancements, and multi-step calculations that transform data inputs to report outputs + Reviewing and modifying data calculations used for compliance reporting or visualization dashboards, and reviewing compliance documentation to verify all compliance requirements are met in the reporting process + Designing data-rich visualization dashboards and developing tools to drive decision-making and action for operational groups + Automating tasks and developing integrations using PowerShell, C#, and Python scripting languages **Who You Are** + Experience with providing end user support for applications; experience with any of the ERDS team's applications (AVEVA PI, SKF, and/or EtaPRO) is valued + Experience working with relational databases + Experience engaging in requirements gathering to understand end user needs and develop effective solutions + The successful candidate is one who is self-motivated, analytical, collaborative, able to reverse engineer problems, and an agile learner **The following knowledge, skills, and abilities are valued for this role:** + Experience with querying and integrating with time series and relational databases + Programming experience with VBA, Microsoft .Net, PowerShell, AFSDK, and/or Python + Basic knowledge of operational plant processes (i.e., power, water, and wastewater treatment plant processes) + Experience with Oracle and Microsoft SQL Server Databases + Demonstrated experience with Software Development and/or Data Analytics **Our Commitment to Our Employees** Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We do not just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program. + Time Off – Because everybody needs time off to recharge + Vacation – New employees accrue 13 days of paid time off to start, while our more tenured employees accrue 24 days per year + Personal Leave –3 days per year of personal leave + Paid Holidays –12 paid holidays per year + Sick Leave – Accrue 12 days of sick leave annually for those days when you or a family member is feeling under the weather + Vacation Buy – Purchase up to 40 hours of additional vacation time + Pension Plan – Looking forward to a comfortable lifestyle once you’re done working? The Colorado Public Employees’ Retirement Association (PERA) provides you with retirement benefits and peace of mind when you retire + Medical – Select from three comprehensive medical plans, starting at $0 per month. Employees also enjoy access to a Health Savings Account (HSA) and Flexible Spending Account (FSA). (effective the 1st of the month following your start date) + Wellness Program – Voluntary wellness program that allows you and your spouse to each earn up to $500 to use towards healthcare expenses, $100 in Visa gift cards, and up to $400 in gym membership reimbursements + Dental – Select from two dental plans, with in-network PPO preventive care covered at 100% and access to orthodontia coverage (effective the 1st of the month following your start date) + Vision – Voluntary plan that covers full vision care services and discounts on LASIK eye surgery (effective the 1st of the month following your start date) + Retirement Saving Programs – Supplement your pension plan with voluntary retirement programs such as the PERAPlus 401(k) and MissionSquare’s Roth IRA and 457 plans + Disability Coverage – Short-Term (STD) and Long-Term Disability (LTD) insurance available for purchase (effective the 1st of the month following your start date) + Employee Assistance Program (EAP) – Makes the going a little easier by aiding with mental health, stress management, work-life balance, financial and legal matters, and much more + Long-Term Care Insurance (LTC) – Whether it's due to an accident or a serious illness, LTC insurance is available for purchase to help you and your loved ones (effective the 1st of the month following your start date) + Life Insurance – Company-paid life insurance and supplemental coverage available (effective the 1st of the month following your start date) + Tuition Reimbursement – Employees are eligible to receive up to $5,250 annually for Tuition Reimbursement + Qualifying Public Service Employer – Payments made towards student loans may qualify for the Public Service Loan Forgiveness Program **_ATTENTION_** **_:_** + _All positions will be posted for a minimum of 5 calendar days._ + _Starting pay will be determined within the posted pay range based on the experience, education, and training of the successful candidate; if there is a single pay rate posted, the job starts at that rate._ + _Colorado Springs Utilities does not sponsor work visas of any kind (including but not limited to H-1B, TN, or F-1 student visas with an OPT extension)._ **_Eligible applicants must be authorized to work in the United States._** **Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer.** Our differences make us richer. Learning and growing from one another makes us more than what we were. We want our workforce to be as diverse as our business and recognize the limitless benefits of this commitment. Our desire is to have the organization reflect the diversity of the Pikes Peak Region. As an Equal Employment Opportunity employer, it is our commitment that no person shall be unlawfully discriminated against because of race, color, national origin or ancestry, sex, age, religious convictions, veteran status, disability, political beliefs, sexual orientation, or gender identity. Affirmative Action is Colorado Springs Utilities’ effort to ensure positive steps are taken to have a representative workforce reflective of the relevant available labor force. For more information regarding applicant rights, visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm **Accessibility Accommodations** . If you are an individual with a disability or disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at accessibility@csu.org or by calling 719-668-7500. This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes. **E-Verify and Right to Work Notice** . Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: http://coloradospringsutilities.jobs/applicants-rights-and-responsibilities/ . If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call 1-800-255-7688. TDD for the hearing impaired is 1-800-237-2515. In the Washington, D.C., area, please call 202-616-5594, TDD 202-616-5525 Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530. **Have a question?** If you have a question about a position or need assistance from a recruiter, email us at csurecruiting@csu.org or call 719-668-7500. Job Type: Information Technology