Job Title

Applications Support Analyst

Department

Library Collection Development & Management

Salary

$57,113 - $71,487; commensurate with experience

Job Summary/Basic Function

Reporting to the Systems Librarian, the Applications Support Analyst provides “tier 2” support for library systems, which will include, but not be limited to, FOLIO, EZproxy, VuFind, Matomo, DSpace, Illiad, and Open Journal System (OJS).

Required Education

Bachelor’s degree, preferably in computer science, information systems or related field.

Required Related Experience

Two (2) years of successful employment in application administration or support.
A master’s degree in Computer Science or Information Systems and one year of experience may be considered in lieu of the bachelor's degree.

Desirable Related Experience

Four years full-time experience as a support analyst/specialist or equivalent preferred. Strong background in higher education, libraries, museums, archives, or other similar organizations.

Documents Needed to Apply

Cover Letter & Resume Required

MTSU offers a comprehensive benefits package, including but not limited to the following:  

Sick Leave Vacation Leave for Administrative/Classified Staff/12-month Faculty 13 paid University holidays Medical, dental, vision, and life insurance Retirement plans Optional 401K and 403B Deferred Compensation Plans Educational benefits for the employee and their spouse and dependents Click here for additional information. 

 

MTSU is an equal opportunity, affirmative action employer that values diversity in all its forms. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply.

Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://w1.mtsu.edu/police/annual-security-report.php or by contacting MTSU Public Safety at (615) 898-2424.

MTSU is a Tobacco & Drug-Free campus.

This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.

For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email emp@mtsu.edu.

Application Review Date: February 21, 2025