We are so glad you are interested in joining Sutter Health! **Organization:** PAMF-Palo Alto Medical Foundation CAD **Position Overview:** Provides application and technical support for the product line in addition to providing triage and troubleshooting to the clients. Monitors the systems for data quality, efficiency, operation, and integrity as well as escalating issues and problems as needed. Provides system analysis, design, development, documentation, implementation, configuration, and ongoing support as well as testing and training of the product. **Job Description** : **EDUCATION:** _Equivalent experience will be accepted in lieu of the required degree or diploma_ Associate's: Computer Science, Information Technology, or related field of study **TYPICAL EXPERIENCE:** 1 year recent relevant experience. **SKILLS AND KNOWLEDGE:** Proficient at specifying user requirements. In-depth knowledge of industry standards in support of business requirements. In-depth knowledge of healthcare operations and structure. Working knowledge of application environments including production, testing, and interfaces. Intermediate knowledge of the relationships between data standards and implications of up and down stream systems and devices. Analyze information, problems, situations, practices, or procedures in order to identify relevant concerns and factors. Establish and maintain cooperative working relationships with clients, IS team members, management, and executive personnel/staff. Verbal and writing skills to effectively communicate with diverse groups such as: executives, managers, and subject matter experts. **Job Shift:** Varied **Schedule:** Varied **Shift Hours:** 8 **Days of the Week:** Variable **Weekend Requirements:** Occasionally **Benefits:** Yes **Unions:** No **Position Status:** Non-Exempt **Weekly Hours:** 40 **Employee Status:** Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $42.08 to $63.13 / hour _The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package._ _​_