Appointment Coordinator
Ciocca Dealerships
***WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA!***
Ciocca Subaru of Philadelphia is seeking an Appointment Coordinator to join our service team. If you desire to work in a positive, encouraging environment and start an exciting new career, now is your chance!
Pay: $45,000-$55,000 per year
Schedule: Monday-Friday alternative weekends; flexible schedule
Why choose Ciocca Automotive?
Proven career path, promotional opportunities 52 dealerships, 25 brands, and 18 collision centers throughout PA/NJ (& growing!) World-class, paid training A values-driven culture built on integrity, professionalism, excellence, and teamwork Service & parts discounts Employee engagement events Volunteer and community service opportunities 401(k) Retirement Plan (with employer match) Employee Referral Bonus Program Paid Holidays & Paid Time Off Employee Assistance Program Medical, Dental, Vision, FSA, and HSA plans Disability, Life, Accident, Critical InsuranceResponsibilities include but are not limited to:
Manage inbound service appointment phone calls Make outbound appointment calls with dealer dealer-provided prospecting list Check vehicle service history and look for open recalls Advise customers of recommended services Establish relationships with customersQualifications include but are not limited to:
Previous experience in customer service-related fields is welcomed, but not required An excellent teammate with a collaborative attitude and eagerness to improve Listen carefully to customer needs and concerns Ability to build rapport with clients Extraverted and friendly attitude Prompt and courteous demeanorWith 52+ dealerships and growing, there are many opportunities for advancement.
Ciocca Automotive is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.
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