***WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA!***

Ciocca Automotive is seeking an Appointment Coordinator to join our service team. If you desire to work in a positive, encouraging environment and start an exciting new career, now is your chance!

Why choose Ciocca Automotive?

Proven career path, promotional opportunities 52 dealerships, 25 brands and 18 collision centers throughout PA/NJ (& growing!) World class, paid training A values-driven culture built on integrity, professionalism, excellence, and teamwork Service & parts discounts Employee engagement events Philadelphia Flyer's partnership - discounted tickets for Wells Fargo events! Volunteer and community service opportunities 401(k) Retirement Plan (with employer match) Employee Referral Bonus Program Paid Holidays & Paid Time Off Employee Assistance Program Medical, Dental, Vision, FSA, HSA plans Hospital Care Coverage, ST/LT Disability, Accident, AD&D, Critical Insurance Company Paid Life-Insurance*

Responsibilities include but are not limited to:

Manage inbound service appointment phone calls Make outbound appointment calls with dealer provided prospecting list Check vehicle service history and look for open recalls Advise customers of recommended services Establish relationships with customers

Qualifications include but are not limited to:

Previous experience in a customer service-related fields welcomed, but not required An excellent teammate with a collaborative attitude and eagerness to improve Listen carefully to customer needs and concerns Ability to build rapport with clients Extraverted and friendly attitude Prompt and courteous demeanor

With 52+ dealerships and growing, there are many opportunities for advancement.

Ciocca Automotive is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.

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