Our Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call them the “Actions We Live By.”

 

Our Core Values:

Actions We Live By. It’s who we are when we step into our full power.

Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace.

Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!

Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it’s never about one person–we are a part of a powerful team.

One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

 

GENERAL SUMMARY OF POSITION

The Aquatics Coordinator is a non-exempt position whose primary responsibility is to administer the Aquatics Program through the on-going creation and/or development of staff, programs, services, and facilities. The Aquatics Coordinator will provide leadership to aquatics Associates to ensure that member needs are met and that the experience delivered surpasses expectations.  The Aquatics Coordinator will be required on a daily basis to exercise discretion and independent judgment in ensuring that the Aquatics Program is successful and that the Aquatics associates are adequately developed.

 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

PRIMARY JOB FUNCTIONS

Employee Management

Assist with hiring and training of aquatics associates Assist with performance evaluations of aquatics associates Responsible for implementation of all laws, regulations, and policies regarding employment practices, safety rules, and all other company policies and procedures Oversee day-to-day aquatic operations run smoothly and efficiently through a visible management presence and leadership Process, review, and submit payroll for all Aquatics associates Act as club and/or regional Manager on Duty, as required

Aquatics Management

The creation, development, and implementation of programming for aquatics center including recreational, educational, and fitness programming for all ages and abilities. Also includes responsibility for swim team, swim instruction, swim programming, masters, and water aerobics. Develop and introduce new services and programs on an ongoing basis; track utilization including capacity/availability, male/female, member/non-member, etc. Aquatics operations including customer service, communication, marketing, purchasing, program development, implementation and evaluation Daily walk through of the aquatics areas to ensure a clean, organized, safe, and well maintained facility, paying special attention to cleanliness, service delivery, and member interaction

 

Financial Accountability

Assists with the management of the financial performance of the aquatic program through achievement of sales and revenue targets, expense management, proper planning and forecasting, and retention Track, report and analyze the details of financial operation Prepare and implement action plans to meet or exceed monthly financial goals Assist club management in development of annual operating and capital budgets, as well as long term growth strategy Review applicable financial statements and reports

 

Communication and Relationships

Effectively and professionally interacts and communicates with senior management, managers, other Associates, vendors, members, senior staff, and guests. Promote harmonious relations among members, staff, vendors, and the community at-large. Communicate timely and follow up, as appropriate. Active participation in required events, required programs, required meetings and required trainings.

 

Corporate Goals & Objectives

Promote the company’s safety goals and actively work towards ensuring a safe working environment. Interpret and ensure compliance with company policies and procedures. Actively further Aquatics objectives and continuously support improvement and positive change, which includes participating on corporate designated committees to improve the company and business operations. Make professional development a consistent priority. Active participation in meetings and training programs Flexibility in work schedule, as job may require day and evening shifts, weekends and holidays