Job title: Aquatics Manager/Director Reports to: Franchise Business Owner Status: Full-Time, ExemptLocation: British Swim School of Gwinnett-Hall
The Aquatics Director at British Swim School of Gwinnett-Hall will gain fulfillment through leading our mission “To ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer.”In this position, you will be responsible for recruiting, training, coaching, developing and retaining a dynamic swim instructor team.  This will result in the retention, success, and positive customer experience for our students and families in the British Swim School Aquatics Program. Results are achieved through analysis, strategic planning, execution and leadership, promoting a fun and gentle approach to student engagement and progression. Maintaining a high level of brand standards across the program is essential for success.
A passion and love of the water and working with children is a must!
Knowledge, Skills, and Abilities Enthusiastic, assertive personality with strong relationship and customer service skills Effective and influential leadership in a fun environment built on trust Written and oral communication skills Strong aquatics acumen with collaboration skills Disciplined to follow and enforce schedules, company policies and enforce safety procedures based on Franchise expectations Ability to lead, supervise, train and coach associates, to include organizing, prioritizing, and scheduling work assignments Critical thinking, problem solving, analysis and strategic planning Able to demonstrate and/or have knowledge of freestyle, backstroke, breaststroke and butterfly swim strokes 
Roles and Responsibilities Reports to and communicates directly with the Franchise Business Owner Hire, supervise, support, train, coach, develop and retain a dynamic team of swim instructors Identify areas of opportunity, develop and execute action plans to address challenges and improve results in customer retention, revenue and expense containment through aquatics employees Conduct training, reviews, recognition and individual development of aquatics staff Manage underperforming aquatics associates utilizing personal improvement plans, coaching and disciplinary tools to improve or terminate unsatisfactory performance with consultation of Franchise Business Owner and Human Resources Manager where applicable  Manage staff schedule of aquatics team including time off requests Conduct classes when needed Communicate with customers and resolve any issues in a timely manner Ensure classes and training adhere to current company brand standards Ensure pool locations have proper inventory of supplies for lessons Ensure that all water and safety standards are maintained at the pools Ensure strong execution of all programs including Barracudas program where applicable Attending appropriate ongoing training locally and with corporate Other responsibilities as assigned by the Franchise Business Owner
Qualifications: Bachelor’s Degree or relevant experience preferred American Red Cross Lifeguard or equivalent CPR/First Aid Instructor Certification preferred Successful completion of aquatics leadership training through British Swim School Corporate Compensation: $25,000.00 - $40,000.00 per year

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.