Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures.

Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR.  Join us and make a positive impact on human and animal health.

Job Details

Responsibilities:Answering high volume of incoming calls in a professional manner while meeting daily goalsAddress and respond to customers emails within company timeline.Ensure customers inquiries are properly addressed and documented and that issues are solved efficiently in a fast-paced environment.Maintains frequent contact with internal and external customers in order to address all payment issues.Identifies payment discrepancies, and initiates disputes resolution process to facilitate rapid turnaround in collection effort

Work experience:

Broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations2-4 years directly related experience

Skills and knowledge:Knowledge of Accounts Receivables and Accounting principlesHave experience in a call center taking or making customer callsAbility to communicate effectively both orally and in writingFamiliarity with credit and collection operations procedures, including reconciliation of A/R activityKnowledge of Microsoft programs; extensive knowledge of ExcelStrong interpersonal skillsGood negotiating skillsStrong mathematical and analytical skillsStrong organizational skills; attention to details

What Cencora offers

We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures

Full time

Gross Salary Range (Monthly)

€1,723.94 - €2,462.77

Affiliated Companies:Affiliated Companies: World Courier (Lithuania) UAB