Location(s)

Birmingham, Alabama, Dallas, Texas

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive.

Position Summary:

The Arbitration Specialist will be responsible for Initiating or Responding to Intercompany Arbitration cases.  In addition, and Arbitration Specialist is responsible to obtain a certification to hear case as assigned for other insurance industry members.   This position requires to hear cases as an unbiased arbitrator.  To be an arbitration panelist, 3-5 years of liability claims experience is required. 

Position Responsibilities:

Verify coverage and liability decisions for multiple jurisdictions.Oversee claim inventory utilizing best practices to actively move claim forward to resolution.Investigate all property damage claims by identifying all potential claimants.Secure and evaluate value of damages involved.Submit for manager approvals on claims exceeding settlement authority.Evaluate and complete a concise written contention that is supported by evidence to persuade the arbitrator to support Kemper’s position. Timely review of the decision which may require an inquiry to Arbitration Forums to reconsider the ruling. Process payments in an accurate and timely manner.Correspond with insureds, adverse parties, attorneys, claim representatives, and others by telephone and email.  Resolve all claims in accordance with regulatory and jurisdictional requirements.

Position Requirements:

Minimum 3 years prior auto liability claims handling experienceHigh school diploma or GED, Four-year college a plusExcellent written and verbal communication skillsBe detail oriented with strong planning and organization skillsProficient computer skillsAbility to negotiateBilingual English/Spanish is a plusSponsorship is not accepted for this opportunity.This position will start fully onsite for the training period. Once training is completed this will transition to onsite with occasional WFH opportunities out of our Dallas, TX or Birmingham, AL offices.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.  

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. 

Kemper will never request personal information, such as your social security number or banking information, via text or email.  Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.  If you receive such a message, delete it.