Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To Entertain The Human Race.
THE JOB:
The Arcade Supervisor oversees the daily operations of the vending department, including managing the booking schedule and availability of VR packages. This role also involves supervising and scheduling a team of 10 employees. All responsibilities must be carried out in alignment with departmental and property policies, procedures, and guidelines.
THE STARTING RATE: $18.57/hr plus commission
THE DAY-TO-DAY:
Manage vending department and analyze arcade game mix and recommend removing or adding games
Monitor and approve departmental purchases as well as prepare monthly and annual forecasts and budgets
Hire and train department employees and monitor FTE and overtime
Greet guests with a welcoming attitude, provide excellent service, promote arcade games and VR experiences, sell tickets, and handle cash transactions accurately
Maintain cleanliness and readiness of all equipment, enforce game rules, monitor gameplay, manage prize inventory
Handle guest complaints and concerns
Create, coordinate and execute operational plan for groups and special events
Ensure safety procedures are followed and evacuation training is administered
THE IDEAL CANDIDATE:
High school diploma or equivalent
One (1) year of theme park or arcade experience
Work varied shift, to include weekends and holidays
Experience working in a similar resort setting
Able to lead and mentor a team
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Are you ready to JOIN THE SHOW? Apply today!