Job Description SummaryResponsible for the planning, execution, analysis, and synthesis of user research as an active member of a team that bridges the gap between Design and Technology.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job DescriptionJob Overview

have a passion for ensuring the end user’s perspective is incorporated in design and development,

possess expertise in using a variety of tools to gain user insight (Qualtrics, remote online studies, in-person testing, etc.), and

 are interested in contributing research to inform a design system (e.g., https://ethosdesignsystem.com) built to serve a medical technology, pharmaceutical diagnostics, and digital solutions company

then this role may be of interest! Please read on.

Roles and Responsibilities

In this role, you will:

Work with stakeholders to understand project goals

 Articulate how user research can best contribute to supporting those goals

Build consensus among individuals and groups

 Select and use appropriate design research methods to address design opportunities.

Plan, conduct, and lead research sessions with users and stakeholders, including executives

Execute usability studies as needed

 Identify and summarize meaningful insights derived from user research

Produce and guide effective documentation of research and testing including notes, photos, video and resulting analysis

Propose design or product solutions based on research analysis and synthesis

Lead evaluation of current and emerging design, technology, industry, and market trends

Lead multiple projects of various sizes in a cross-functional environment

 Advocate for user research and help champion buy-in from stakeholders and businesses

 Participate in and begin to influence the business-wide discussions relative to the future direction of user experience initiatives

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Education Qualification

Minimum Bachelor’s degree ideally in research-related Majors (human-computer interaction (HCI), psychology,  anthropology, library science, technical communication, sociology, etc.) with minimum of 6 years of experience

Ideally a graduate degree in a research domain

Desired Characteristics

Project Management:

Ability to create project plans for user experience (UX) research projects or the UX research portion of a larger development project 

 Ability to effectively manage time and balance project commitments

 Ability to adjust quickly to changing conditions and project demands

 

Communication:

 Ability to communicate research findings in a clear, approachable, and actionable fashion, both verbally and in written form

 Experience building good working rapport with globally-dispersed, diverse teams

 

Technical Expertise:

Deep knowledge of design and usability; Ability to make design recommendations informed by expert knowledge and based on research data

 Experience leading individual interviews/workshops with individual contributors

Ability to select appropriate research methods to answer questions and develop holistic understanding of user and customer needs

Experience creating research protocols

  Knowledge of and experience with Qualtrics and ideally with other research tools such as Noldus, Optimal Workshop, Tobii, Teams, Miro, etc.

Knowledge of Agile / Lean UX methodologies

Business Acumen:

Understands key cross-functional concepts that impact the company, business priorities, & organizational dynamics

Keeps current on industry landscape; ability to map industry trends to internal vision

 Ability to communicate effectively with various stakeholder groups

 Understands key principles of design thinking and research, what it is and why it is important

 Explores all ideas, regardless of their source

  Understands that designing, validating, developing, and deploying products and services for enterprise-level domains requires attention to complexities between systems

 Works to create an understanding of how individual people and things fit within larger structures (like systems or organizations), as well as the relationships between parts of a system and the system as a whole.

 Knowledge of the healthcare industry is beneficial

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: Yes