Area Catering Operations Manager

Office and in-store work schedule (it may require evening and weekend hours)
 

Position Summary

The Area Catering Operations Manager will be responsible for managing shared equipment space and company assets from creating processes, maintaining inventory, ordering, and communicating with users on all guidelines.

This role requires attention to detail, outstanding communication skills, and the ability to juggle multiple projects simultaneously. The Catering Operations Manager holds duties related to the successful execution and coordination of events of all sizes.

This position reports to the Senior Director of Off-Premise and will work closely with Area Directors, General Managers, Sales Managers, and Catering Specialists within their assigned areas multiple locations (current locations listed in this job description)

Essential Duties and Responsibilities. Other duties may be assigned.

Set up and maintain all catering assets for shared use.Identify and create systems for shared company vehicles.Responsible for creating and ensuring all brand standards are met and that costs are in line. Act as a key event lead as needed.Collaborate with Area Catering Sales Manager, General Managers, Sales Managers, Catering Specialists and other staff members to ensure that equipment is sourced and identified for upcoming events and determine event schedules and other logistics. In addition, will work as a coach to support area stores in executing Full-Service events and act as a liaison for training hourly staff on all serving stations setup, cooking, and guest flow.Assist in creating equipment guidelines; operate all department equipment as necessary and secure repairs as needed.Work with locations to ensure all inventories are maintained and properly stored and all guidelines are enforced.Ensure company health, safety, and hygiene policies are adhered to when carrying out job operations.Maintain accurate records of financial accounts, transactions, and other relevant administrative information as it applies to company assets.Maintain records and prepare event planning, ordering, and billing reports.Assist with permitting as requested.Participate in event meetings as needed and support stores with sourcing equipment for full-service offsite events.Oversee daily logistics, ensuring events are executed as plannedManage dedicated space and create and maintain weekly updatesSupport the Off-Premise Director to identify new equipment from sourcing, testing, and training to final deploymentLead training for area and ongoing growth

Competencies

Visioning – Identify long-term goals and champion implementing different or alternative ideas.In-Depth Problem Solving & Analysis – Solve difficult problems through careful and systematic evaluation of information, possible alternatives, and consequences.Championing Change – Take action to support and implement change initiatives effectively. Driving for Results – Challenge the organization and yourself to excel and achieve. Influencing & Persuading – Convince others to adopt a course of action.Business Acumen – Understand general business and financial concepts, understand the company’s business, and use general and specific knowledge to be effective.Integrity – Uphold a high standard of fairness and ethics in everyday words and actions. Courage of Convictions – Have the personal courage to address difficult issues in the face of potential opposition.Presentation Skills – Have the skills to communicate effectively with an audience in a formal setting.Continuous Learning – Strive to expand knowledge and refine skills through education and - training. Inspire others to develop and refine knowledge and skills relevant to your work.

Education & Experience

High School diplomaBachelor’s degree or equivalent preferred2+ year’s restaurant operations experience2+ year’s catering experience2+ year’s event planning preferredTraining experience preferredComputer proficiency and knowledge of office softwareExperience with inventory controls and managing staffSelf-managed and able to effectively work in a home, restaurant, or virtual based environmentWork a variable and flexible schedule including weekends, nights, and holidaysTravel: Local driving in assigned areas for events, prospecting, and meetings. The ideal candidate is centrally located, as relocation allowance is not provided. Current territory includes:Downtown DallasPark Cities/UptownNorth IrvingAddisonPlano and Frisco