Umatilla, FL, 32784, USA
2 days ago
Area Coach
About the Job: As an Area Coach, you'll be at the helm of 4-7 dynamic corporate locations, driving success across restaurants with total sales averaging $10-$12M+. You'll lead the charge in operational excellence, empowering and supporting Restaurant Managers through impactful training and coaching. Your role involves setting ambitious goals, tackling challenges head-on, and enhancing processes to set new standards for our brand. With a strong focus on people, you'll inspire and motivate Unit Level Management and their teams, ensuring recognition and mentorship are key parts of your leadership approach. The Day-to-Day: + Lead and support Restaurant General Managers to ensure customer satisfaction, achieve sales goals, and meet profit targets. + Work with managers to reach flow-thru objectives, use reports to spot opportunities, and enforce operational procedures. + Coach and train managers at all levels, support national training initiatives, and oversee new employee orientation. + Maintain and optimize management staffing levels, anticipate staffing needs based on sales/seasonal trends and participate in hiring and firing decisions. + Uphold the highest standards of OSHA, health and safety codes, and company safety policies. + Drive recognition and motivation across the market. + Address Employee Relations (ER) issues proactively, providing assistance as needed. + Resolve chronic Repair & Maintenance (R&M) issues, identify trends, and work with R&M Business Partners. Is This You? + 3-5 years of high-sales volume operational management experience in a Fortune 500 environment; 4-year degree preferred. + Proven track record in selecting, coaching, and developing managerial employees. + Proficient in business math, accounting, and analytical/decision-making skills. + Strong communication, interpersonal, and conflict resolution skills. + Demonstrated ability to enhance customer satisfaction, financial performance, and employee satisfaction. + Exceptional team-building abilities. + Flexibility to work varied hours and spend at least 30 hours a week in restaurants. Internal Promotion Qualifications + Current Taco Bell employee with success in high sales volume, or equivalent ops management experience in Fortune 500 environments + Consistent avg. supreme score A & B + No underperforming stores (Supreme score C or F) + Evidence of successful coverage of area while ACs are on leave + Served as a mentor to potential and new RGMs + Successful or higher mid and year end performance appraisal ratings for minimum two cycles Work-Hard, Play-Hard: + Competitive starting salary with bonus plan + Day 1-comprehensive medical and dental including prescription drug benefits and 100% preventive care + 4 weeks of vacation per year plus holidays + Tuition reimbursement and education benefits + Discounts for life's adventures (ex: theme parks, wireless plans, etc.) + Generous parental leave for all new parents and adoption assistance program + 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting + Healthcare and dependent care flexible spending accounts + Opportunities to support the Taco Bell Foundation's educational initiatives and programs. + Discounts, free food, swag and... honestly, too many good benefits to name
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