Company Description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.  We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Come join our Flock!

Job Description

Report To: Sr. Director of Corporate Revenue Management

Overview

To facilitate the achievement of room revenue goals at each managed hotel by providing leadership, direction and follow-up strategies. Additionally, the Area Director of Revenue Management provides significant data analysis, strategy, and reporting to identify current and future revenue opportunities.

Responsibilities:

Develop new and evaluate existing transient and group inventory, channel, and pricing strategies to maximize RevPAR for each propertyProvide data analysis, strategy, and reporting to ensure that current and future revenue opportunities are identifiedConsult with DOSM and sales managers on rate/inventory suitability of potential group businessMonitor competitive shop reports to maintain consistency with property level inventory strategies and pricing philosophyMonitor placement on all third party booking site and take action, as necessary, to improve rankingLead weekly revenue meetings for each property and complete meeting recap reportsComplete weekly pace reportsAnalyze STR on a weekly and monthly basis and provide feedback during weekly revenue meetingsContinually monitor actions of competitive hotels and the market (product quality improvements, supply changes, pricing strategies, service offerings, etc.)Analyze end of month reports to assist in the preparation of the monthly executive summary reportPrepare annual room revenue day by day budgets for each propertyPrepare monthly rolling 90 day room revenue forecasts for each propertyPrepare 20 day occupancy forecast and send to department heads for scheduling purposesWork with FOM/DOO to perform ongoing training and build a positive relationship with the front office teamParticipate in monthly Area Director callsCollaborate with DOSM and marketing manager on new strategies for packages and promotionsEnsure all new rate levels entered (negotiated, promotions, packages, etc.) are accurate in the CRS and PMSPerform regular booking audits of all channels for all rate levelsAct as a system experts for your properties; ensure that each property team is using the PMS and reservations system correctly and provide ongoing training when necessary to ensure that historical data is kept clean and accurately reportedSupport the properties integration into new reservations & revenue management technology and programsTroubleshoot systems related issues quickly and work with the Area Revenue Coordinator to escalate until resolvedProvide ad hoc reporting and analysis as requested by property and corporate level senior leadershipContinuously work with each property's operations team on special projects when needed (ex. Renovations, OOO rooms, etc.) and provide insight into revenue impactEnsure property has accurate content and photography on all booking channels and within the CRS'work with the Area Revenue Coordinator to complete updates, as necessaryActively participate and contribute to the annual brand strategy planningKeep up to date with trends and new concepts by reviewing industry publications and/or attending conferences
Qualifications

Qualifications

Minimum four years revenue management experienceBachelor's Degree requiredComputer competency required--significant knowledge of Microsoft Excel and ability to learn new technology and applicationsMust be a curious minded, critical thinker and have strong attention to detail--analytical and project management skills are requiredMust be a problem solver and be adaptable to changeBroad knowledge of Opera Property Management System and IDeaS G3 RMS preferredExcellent written and verbal communication skills including the ability to work closely with C-level executivesComfort and confidence in presenting via phone, email and in person to ownership and asset managersMust have strong leadership skills and be an enthusiastic team playerExcellent listening skillsAggressive, self-motivated work habits--must be able to work under pressure and meet deadlinesAbility to work some nights/weekends

Travel

Travel required approximately 10% for property visits, home office visits, and conferences
Additional Information

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm