Area General Manager - Data Centre Solutions Job ID 197036 Posted 06-Feb-2025 Service line GWS Segment Role type Full-time Areas of Interest Building Management, Data Centers, Engineering/Maintenance, Facilities Management, Project Management, Property Management, Workplace Strategy Location(s) Oslo - Oslo - Norway **ABOUT CBRE DATA CENTRE SOLUTIONS** CBRE Data Centre Solutions (DCS) is a part of the CBRE Group with over 130.000 employees worldwide and delivers fully integrated real estate, facilities and technology solutions for data centre owners, occupiers and investors across the globe. As a dedicated business line within CBRE, DCS is dedicated to solving complex challenges within every stage of the data centre lifecycle. We provide our employees the best conditions to develop professionally and personally and to realise their full potential in the course of their career. Join us now in **Oslo (Norway)** _(role can be done hybrid / remote as long as you are living close to the Oslo area)_ and bring your unique talent and skills to our Team. We will support your relocation to make sure you´ll find your way to our new Data Center. **YOUR CHALLENGES** **_Job Purpose:_** The Area General Manager is accountable for the leadership, management and development across all aspects of a Data Centre portfolio of accounts. This includes service delivery, QHSE, statutory compliance, people and talent management, operations management and the continual development of the customer base. **_Key Accountabilities:_** + Deliver outstanding client outcomes on accounts + Full responsibility for Profit & Loss including development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded + Provide leadership; and ensure the planned development of a defined portfolio of contracts to ensure that contractual commitments are met and exceeded + Ensure that opportunities for the strategic development of the portfolio are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender + Ensuring business policies and processes are effectively communicated and implemented within the contract + Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both our services and subcontractors activities; and are regularly reviewed + Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Promoting and maintaining the CBRE RISE values (Respect, Integrity, Service, Excellence) + Provide a learning environment, and appropriate training and development planning + Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and can reach their full future potential + Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence + Ensure structures support peaks and troughs in workload, disaster recovery, and the sharing of expertise across the portfolio + Ensure contracts are staffed by fully competent teams, taking direct responsibility for the appointment of contract managers, ensuring post holders are fully competent, and that effective succession planning arrangements are in place + Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts + Working with other Operational managers to ensure the collaborative development of the business, effective teamworking, and support to colleagues + Ensure appropriate contract review, audit and control systems to ensure statutory, policy and contractual commitments are met + Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment, employee engagement and recognition/reward + Supporting effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate + Stand in for the Business Unit Leader I case of leave **YOUR PROFILE** + Relevant technical background with long standing experience within the Data Centre market in general and "managed services" in particular + At least 5 years of cross-functional management experience in DC operations or service delivery for large Data Centers (2.000 m2) + Profound knowledge of all technical DC segments covering both mechanical and electrical (M&E) maintenance as well as ICT operations + Good understanding of "State-of-the-Art" Data Center technologies and their implementation in order to ensure operational excellence + Proven experience in business development and customer relationship management with the capability to communicate professionally with different client stakeholders on TOP levels + Ability to gain trust and support of top-level management and key client decision makers + Good commercial acumen with excellent financial and negotiation skills + Ability to build up and lead management teams whilst ensuring best people management practices are applied in order to ensure continuousimproment of our managed services + Excellent motivating and influencing skills of subordinate levels + a high level of personal integrity + Good understanding of employer and labour law + Self-confident and assertive attitude with pronounced organizational skills and the ability to prioritise and deliver accordingly + Ability to balance strategical targets and client satisfaction + Excellent understanding of health & safety legislations necessary in order to always ensure our employee´s well-being + Ability to manage conflict and crisis situations effectively for all stakeholders satisfaction **OUR BENEFITS - WHAT YOU´LL GET IN RETURN** + Future-proof job opportunity with a true development guarantee in one of the fastest growing Data Centre markets worldwide + A demanding job with an interesting variety of responsibilities and high level of real management autonomy + Proper personal onboarding thanks to our "Welcome Days" + Working in an exceptionally motivated team + TOP trainings with internationally recognized state-of-the-art certifications + Attractive salaries with good bonus and additional benefits + International working environment with inspiring cross-border career opportunities + A friendly and collegial working atmosphere combined with a dynamic and creative working culture + DIVERSITY, OCCUPATIONAL SAFETY and WORK-LIFE BALANCE are practiced values! **_Do you need more reasons? Take a look at our latest awards!_** + TOP Company 2025, 2024, 2023... (Kununu) + Best Places to Work 2024 (Globe St´s) + Best Workplace for Wellbeing (Indeed) + Best Company for Career Growth 2024 (Wallstreet Journal) + Outstanding Contribution to Skills and Training Award 2024 (DCS Awards) + Outstanding Contribution to the Data Centre Industry 2024 + Commitment to Diversity and Talent Development Award 2024 (Datacloud Global Awards) **ARE YOU THE AREA GENERAL MANAGER WE ARE LOOKING FOR?** If yes, please submit your application documents (CV, selected certificates, no cover letter necessary) incl. your availability and salary expectations to us. Please refer to the following reference number **_Ref. No.: DC/197036_** in your application. For the sake of the environment, we kindly ask you to apply exclusively via e-Mail and to refrain from post applications. CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)