Area Manager (Midwest)
Because you’re the ambition we need on our mission. Thrive our way!

At Primark we’re caring, dynamic and we succeed together. We have amazing fashion at amazing prices, all the time. We set the fashion trends. We’re committed to providing our customers with service that is second to none. As an Area Manager, you’ll be at the forefront of expanding this fashion revolution in the United States. Are you game?

What You’ll Do
With our significant growth plans, we are looking for an Area Manager to join us to oversee our Midwest Area. You will set the vision and direction of an entire market by motivating and developing Store Managers to coach and lead high-performing teams. You will also act as an ambassador and role model in creating a culture that links to Primark’s brand values: inclusive, ambitious, current, honest, and engaging.

Area Managers are accountable for delivering Primark’s proposition - maximizing joy and minimum cost. You will drive sales performance through regular store visits, working closely with Store Managers to develop strategic planning, proactively identify commercial opportunities, and improve our customer experience through customer feedback and transactional information.
At Primark, Area Managers are empowered to lead and inspire our store teams to deliver exceptional operational excellence. You will support store managers in achieving key performance indicators, implementing cost controls, and driving continuous improvement. You'll ensure optimal resource planning and foster a culture of safe working by enforcing EHS standards and proactively addressing potential hazards. As a role model and brand ambassador, you'll motivate teams to exceed retail objectives, improve stock loss results, and uphold our Finance and operational policies. With strong leadership and commercial acumen, you'll analyze performance reports, guide teams to maximize stock and sales opportunities, and collaborate to achieve strategic retail goals.

What You’ll Get
We’re committed to your success and will provide you with an onboarding period in Primark’s other U.S. trading areas. Here, you’ll be empowered to succeed. As we rapidly expand across the globe, we’ll give you the tools that you need to excel. We’ll also offer you competitive benefits and work life balance – we know your life outside of the store is important.

What You’ll Bring
To be successful in this role, you must have 5 years prior experience as a retail Store Manager in a fast-paced, high-volume environment.You will have excellent leadership and people management skills with experience in developing high performing teams and future leaders. Commercially astute, you must have the ability to analyze reports and guide teams to improve commercial performance. A true leader, you will be able to engage and influence stakeholders and act as a role model to motivate and inspire a team that exudes confidence and enthusiasm. As a role model, you have demonstrated experience in empowering and enabling a team to deliver excellent customer service and store standards while maintaining effectiveness and focus on customer needs. You bring strong planning and organizational skills and the ability to work to agreed timescales. Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers.
Excited? Good. There’s real accountability and ownership here as you shape your store, team’s futures, and steer sales. It’s energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply to join us as a Store Manager!

Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email USACareers@primark.com with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.