Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

Lead and design the digital transformation of Federal and state government health care, education and local government organisationsAccelerate the scale and growth of the business by delivering transformational value to the Australian Public Sector through meeting and exceeding an assigned team quota Set a high bar and example as a trusted advisor for your team and the wider Australia and New Zealand business, including the Senior Leadership TeamStrategise and execute on vertical and horizontal sales strategies as part of a wider Public Sector Industry aligned and matrixed sales teamLead a team of three Director and Senior Director level sales managers who have five to nine individual contributors (Senior Account Executives) reporting to them. Empower and guide your team to build strategic account plans that focus on longer term joint success of ServiceNow and the Australian GovernmentLead and inspire your team to bring ServiceNow’s People Pact to life through developing talent and managing consistent recruiting practices to attract, develop and retain the best talentEstablish and nurture relationships at the highest levels of organizations Manage accurate forecasting and communications on a daily basis Drive customer success practices across your area 

Qualifications

To be successful in this role, we need someone who has:

10+ years’ experience managing a team of field-based sales representatives in a matrixed sales environment in the enterprise software space to enterprise customers (over 5,000 employees) in the Australian Public SectorDeep Australian Public Sector Experience across multiple agencies of government including but not limited to; Federal Government, Education, Healthcare and local state governmentStrong experience managing multi-tiered customer relationships; demonstrated ability to coach and mentor A consistent track record of meeting and exceeding team quotas selling to large Public Sector agencies (20,000+ employees) Experience attracting, retaining, and developing high performing, high potential talent through assessing, selecting, onboarding, coaching, and developing A track record of managing a growing team in different locations across Australia Superior knowledge and demonstrated skills of sales techniques, customer interaction, customers relations Strong forecasting and reporting capabilities A proven and consistent track record selling to large enterprise level customers and established relationship at the C-suite level Strong organization, communication, teamwork, presentation, problem solving and time management skills Experience inspiring the team to follow defined best practices The ability to navigate and collaborate through complex opportunities A competitive, can do, optimistic, realistic attitude, strong work ethic, humility and excellent team building communication and listening skills The willingness and ability to travel

 

JV20

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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