Summary:

Monitor and patrol assigned areas to provide a safe environment for guests, team members, the company and their property. Provide outstanding service to our guests with questions and/or concerns.

 

 

Essential Functions and Responsibilities:

Provide protection for guests and team members Guard all transfers of moneys and tokens on the casino floor and transport hopper fills, chip fills and credits Interact with guests and team members in a professional manner and interact with local law enforcement agencies as required Patrol all areas of the casino and hotel Assist guests with room keys Respond to reports of guest and/or team member injury or illness Preserve the scene of criminal activity for investigators and outside agencies Complete all incident reports pertaining to outside patrol issues Escort armored car personnel around the property Escort trespassing individuals off property Secure the operations office during in-custody situations Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards Perform other duties as assigned