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Job Description:

At Ascentium Capital, the Collections Specialist is responsible for the collection of past due receivables and arranging the work-out of past due contracts; reducing delinquency to the lowest possible level and minimizing financial loss.

Ascentium Capital, a division of Regions Bank, provides convenient access to financing for business equipment and technology and serves small organizations to Fortune 500 companies with programs that benefit manufacturers, distributors and direct to businesses nationwide. Our finance specialization covers several segments, including technology, healthcare, hospitality, franchise, commercial vehicles, and other markets. We strive to be the premier provider of customized finance programs that add value to our customers' businesses.

Primary Responsibilities

Reviews, analyzes, and collects past due contracts, and determines the most effective method of maximizing financial recovery, while at the same time adhering to policy, procedure, and compliance standards

Produces a high volume of outgoing telephone calls while at the same time receiving incoming telephone calls, in order to effectively cover the assigned workload daily

Achieves delinquency goals as prescribed by senior management

Negotiates with customers, attorneys, and other parties of interest to secure appropriate workout arrangements and bring past due contracts into compliance

Establishes and monitors workout arrangements

Accurately documents collection activities on computer systems

Identifies potential problem contracts or portfolios in assigned workload, and immediately reviews problems or concerns with the supervisor

Conducts timely credit and/or asset investigations on customers as necessary, and submits formal written recommendations to supervisor

Resolves billing items, cash postings, property tax billing, and any other past due collection charges or fees

Investigates and resolves contracts that have equipment problems, insurance claims, or those requiring casualty and liability insurance follow-up

Assures a confidential work ethic regarding all company policies, procedures and any pertinent information

Takes responsibility for ensuring that the best possible customer satisfaction is provided to all external and internal customers, while representing the company in a positive and professional manner

Works under general supervision following established guidelines and procedures

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

This position is incentive eligible.

Requirements

High School Diploma or GED

One (1) year of experience in collections or customer service

Preferences

Bachelor’s degree

Skills and Competencies

Ability to manage multiple priorities

Ability to learn additional systems as needed

Ability to research, analyze data, and derive facts

Ability to work in a team environment when applicable

Ability to work under pressure and meet deadlines

Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)

Strong attention to detail

Strong verbal, written communication, and organizational skills

Strong work ethic and self-motivation

* This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$40,515.00 USD

Median:

$44,400.00 USD

Incentive Pay Plans:

This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

Paid Vacation/Sick Time401K with Company MatchMedical, Dental and Vision BenefitsDisability BenefitsHealth Savings AccountFlexible Spending AccountLife InsuranceParental LeaveEmployee Assistance ProgramAssociate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

Location DetailsAscentium Kingwood

Location:Kingwood, Texas

Bring Your Whole Self to Work  

   

We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work and thrive is the right thing to do.

   

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.