Welcome page Returning Candidate? Log back in! ASG Solutions Engineer - Managed Services Job Locations US-Remote Requisition ID 2024-17628 Approved Min (Total Target Comp) USD $65,000.00/Yr. Approved Max (Total Target Comp) USD $200,000.00/Yr. Compensation Structure Base Plus Bonus Category Technical Presales/Post Sales Job Summary

The ASG Solutions Engineer - Managed Services is focused on supporting sales to drive growth of SHI’s managed services business by selling to new and existing SHI customers. The individual will be the subject matter expert in SHI’s managed services portfolio and leverage a consultative sales approach to qualify opportunities, understand customer needs and budget, position services and pricing, overcome objections, collect customer data, and work the opportunity to contract signature.

This position will report to the Solutions Director or Solutions Manager in the Advanced Solutions Group. 

 

This position is a remote position with Home Office setup as determined by SHI management. 

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours.  Responsibilities

Include, but not limited to:

Driving managed services growth for SHI by supporting sales in acquiring new managed services lines of business in new and existing SHI customersDeveloping and closing managed services opportunities through customer meetings, follow-up, discovery, contract negotiations, and contract signatureServing as the expert for SHI’s managed services value, capabilities, standards, and methodologyThoroughly qualifying customers to ensure proper fit for the managed services offeringsServing as the key subject matter expert for each opportunityCommunicating with qualified prospects through email and virtual meetingsUpdating customer profile and opportunity information and managing sales pipeline in CRMReviewing key documentation provided by customer, translating technical and business requirement to properly position, scope, and quote SHI managed servicesEstablishing rapport and confidence with internal teams, customers, and partnersCreating documentation, presentations, and other artifacts to aid in the pre-sales processDeliver trainings to internal sales team on SHI’s managed service offerings Providing monthly managed services sales forecast to SHI LeadershipExecuting all stages of the SHI managed service sales cycle, from opportunity identification through completion of customer onboarding, setting clear expectations throughoutParticipate in the customer onboarding process by bridging the gap between pre-sales and post-sales delivery, communicating customer goals and expectations discussed during the pre-sales engagementActively staying on top of company, competition, and technology knowledge Qualifications Completed Bachelor’s Degree in a related field or related relevant experienceMinimum 3+ years’ experience in successful consultative selling and account development of SMB or Commercial accounts with a services focusPrevious experience in consulting and/or services sales team is required Required Skills Demonstrate leadership and initiative in successfully driving specialty sales in accounts – profiling, advancing, negotiating, and closing opportunitiesDeep understanding of how clients use technology to meet business objectivesWorking knowledge of IT systems, platforms, and operational processes including identity management, IT security, Office 365, public cloud infrastructure, branch networking, device management, compliance requirements, etc.Demonstrated operational excellence including customizing existing SOW templates to meet customer needs, while staying aligned with the core service offeringExcellent interpersonal and organizational skillsAbility to handle diverse situations and rapidly changing prioritiesAbility to communicate effectively, clearly, and concisely with customers at all organization levels, particularly the C-SuiteExcellent conflict resolution and/or mediation skillsAbility to meet stated customer-initiated deadlinesAbility to multitask and complete tasks with efficiency and accuracyExcellent presentation skillsExcellent consultative sales skillsExcellent customer service skills

Preferred Qualifications / Skills:

Minimum 2 years’ experience in a Managed Services sales or pre-sales engineering role Minimum 2 years’ experience in a Services sales or pre-sale engineering role Certifications Required Required within 8 months of hire:Microsoft 365 Fundamentals, Cisco Meraki CMNA, Microsoft Azure Fundamentals, AWS Cloud Practitioner, Google Cloud Digital LeaderRequired within 12 months of hire:Azure Administrator Associate or AWS Solutions Architect Associate Unique Requirements Travel to conferences, meetings and partner/customer sites as needed, up to 25% Additional Information The estimated annual pay range for this position is $65,000 - $200,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Options Apply for this job onlineApplyShareRefer a friend to this jobRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. Application FAQs

Software Powered by iCIMS
www.icims.com