Are you looking for an opportunity be at the center of keeping our Operations strong and resilient? You have found the right team!

As a Operations Control Management Associate in Payment Cash team as part of the Asia Operations Control Management team, you will be responsible for ensuring the line of business has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the Business to ensure issues are remediated in a timely manner. The team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Job responsibilities

Partner with stakeholders, evaluate and perform an end-to-end analysis of the business’ risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks Ensure that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies Assist with development of Risk & Control Self-Assessment mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned business units

Required qualifications, capabilities, and skills

Minimum of 5 years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in Payment Cash products Bachelor’s Degree in Finance, Economics or other related disciplines Problem solving skills - solid critical thinking Ability to troubleshoot and strong analytical skills required and ability to synthesize large amounts of data and formulate appropriate conclusions Attention to detail

Preferred qualifications, capabilities, and skills

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)